Category Archives for "Managed Services News"

Mar 04

Microsoft Integrates Dynamics 365 and Teams, Reveals New Features

By | Managed Services News

CEO Satya Nadella described Teams as the “organizing layer” for all work in an Ignite keynote.

Microsoft is bringing Dynamics 365 and Teams closer together, a move that aims to simplify how people work. Teams collaboration, communications and meetings features will appear in Dynamics 365 Sales, Marketing, Customer Service and Field Service next month.

The integrations are among numerous new capabilities on the Teams road map revealed at this week’s Microsoft Ignite virtual conference. Microsoft also introduced Teams Connect, which will let users create shared Teams channels with individuals internally and outside their organizations.

Also, Microsoft Teams users in the coming weeks will be able to host webinars and one-way webcasts. As revealed last summer, up to 1,000 participants can attend a Teams webinar, or 20,000 attendees can view a webcast. The two features will be included at no extra cost for those with Teams Business Premium, E3 and E5 subscriptions. Users will be able to create Teams webinars and webcasts from Dynamics 365 apps when that integration arrives next month.

Microsoft has signaled that it seeks to establish Teams as the center of the desktop and mobile workspace. While the pandemic has hastened that cause, CEO Satya Nadella used his opening remarks at Ignite to underscore its impact. Nadella said changes in work created from the pandemic will endure as employees and customers continue to expect more flexibility.

Microsoft's Satya Nadella

Microsoft’s Satya Nadella

“That’s why we’re building Microsoft Teams as an organizing layer for all the ways we work — the modes of communication, collaboration and the ability to extend it with other apps and services,” Nadella said. “With Teams, we’re ensuring that people can collaborate inside and outside the organization, that they can learn in the context of their work, and that they can retain and build new social capital.”

Remote Work Platform

Given that strategy, it stands to reason that Microsoft is bringing Teams meetings, calling and collaboration functions into Dynamics 365. The Dynamics 365 and Teams integration extends what the company has done with other offerings in the Microsoft 365 stack.

Futurum Research's Daniel Newman

Futurum Research’s Daniel Newman

“The increasing integration that is taking place between Teams and Dynamics 365 is addressing the need for a remote work operating system,” according to an analysis posted by Daniel Newman, principal analyst with Futurum Research. As I see it, the goal is for remote and soon hybrid work to be done in its entirety, without ever leaving the Teams platform.”

Within the Dynamics 365 apps, Teams meetings, calling and collaboration features will work within the solution. A Dynamics 365 Marketing user, for example, could invoke Teams functions such as chat and document sharing within that app’s workspace. Also, users will be able to create and manage webinars and webcasts from the Dynamics 365 Marketing app.

During an Ignite session, Lori Lamkin, Microsoft’s VP for Dynamics 365 Marketing, demonstrated some of the benefits of Teams integration. By creating a Teams webinar or webcast from Dynamics 365 Marketing, users can require attendees to register. They can track user activity during and after the event, create reports and follow up with attendees, Lamkin explained.

Microsoft Dynamics 365 Marketing with Teams integration

Microsoft Dynamics 365 Marketing with Teams integration

Microsoft 365 customers with E3 or E5 subscriptions will get Dynamics 365 Marketing free for six months.

“I think it’ll really enable those of you running webinars to be able to continue the connection with your customers and do that in a simple way with just a push of a button,” Lamkin said. “That will make your webinars more impactful, and your relationships with your customers and your potential customers even stronger.”

Lamkin said Dynamics 365 Marketing is not only for marketing professionals.

“It’s just a customer engagement tool to help you send email, send customer surveys, and based on the responses and actions that customers are taking, you can have different responses. So it becomes very personalized, and very individual for each customer’s experience with you.”

Microsoft Viva Connections

Also building on Teams, the company last month announced Microsoft Viva, employee experience (EXP) tools. Microsoft already released the first of four modules, Viva Topics, last fall. Viva Topics is a tool that applies artificial intelligence to surface connections, expertise and content already in use.

Microsoft launched the second module, Viva Connections, a modernized iteration of a company intranet, set for release later this month. With Viva Connections, content renders as apps and provides a customized, company-branded experience.

“It helps everyone stay engaged and informed by delivering a curated employee destination that can be configured for specific roles and needs,” said Adam Harmetz, Microsoft partner director of product management. “Customers can brand and customize it to be their own employee app.”

Microsoft said Viva Connections will be available to all customers with a Microsoft 365 and SharePoint license.

Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Mar 04

Clearlake, TA Associates Buy Precisely in $3.5 Billion Deal

By | Managed Services News

Precisely’s partners are crucial to the company and its growth.

Investment firms Clearlake Capital and TA Associates are acquiring data giant Precisely in a deal reportedly worth $3.5 billion.

Josh Rogers, Precisely’s CEO, will continue to lead the company supported by the existing management team. When the transaction closes, Clearlake and TA Associates will become majority shareholders in Precisely.

Centerbridge Partners, the majority shareholder in Precisely, will retain a minority equity stake.

The Clearlake-TA Associates transaction should close in the second quarter pending customary regulatory approvals and closing conditions.

Precisely delivers accurate and contextual data into next-gen platforms like Snowflake, Splunk, Databricks and ServiceNow.

‘Exciting’ Time for Partners

Matt Reaves is Precisely‘s vice president of channels. He said this past year has been “exciting” for Precisely’s channel partners.

“We integrated our acquisition of the software and data business from Pitney Bowes, which expanded our portfolio to make us the global leader in data integrity, providing maximum accuracy, consistency and context in data for better business decisions,” he said. “This acquisition will only accelerate our growth, increase our product innovation and further our M&A activity as we continue to extend our leadership position in data integrity, all to the benefit of our partners and our customers. The acquisition is also strong validation of our data integrity strategy and that has our channel partners excited for the future.”

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

IDC estimates global spending on digital transformation to reach $2.3 trillion by 2023, And these projects must be built on a foundation of data integrity to succeed, Reaves said.

“This creates an incredible growth opportunity both for Precisely and for our partners as we have a differentiated suite to meet this critical business need,” he said.

Competitive Advantage

Precisely already has a competitive advantage being the global leader in data integrity and offering the industry’s only data integrity suite, Reaves said.

“Partners are an essential part of Precisely’s business and growth, accounting for a healthy percentage of our revenue,” he said. “As a global company with customers in more than 100 countries, our partners help extend our reach to ensure we can support as many customers as we can with trusted data on which to build their digital futures.”

Both Clearlake and TA Associates have a track record of quickly adding value, scale and new capabilities to their investments, Reaves said.

TA Associates' Harry Taylor

TA Associates’ Harry Taylor

“Hearing from our partners, they’re incredibly excited about the opportunity in the near term and so are we,” he said. “Precisely is a company on the move, so you definitely want to watch this space.”

Harry Taylor is a managing director at TA Associates.

“We believe Precisely is uniquely positioned to meet enterprise customers’ urgent need for secure, trusted, accurate and reliable data both on-premises and in the cloud as they rapidly adopt data integrity software solutions to help support mission-critical business use cases across increasingly disparate data repositories,” he said.

Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Mar 04

5 Ways XDR Can Improve Operational Efficiency for MSPs

By | Managed Services News

XDR collects and automatically correlates data across multiple security layers, which means threats are detected faster.

With today’s ever-changing threat landscape, it’s not enough for MSPs to protect their customers’ users and infrastructure with advanced security. Complex attacks require a prioritized view of threats across multiple organizations. On top of that, MSPs need a detection and response strategy that can provide increased effectiveness of threat investigation and a reduction in the time it takes to detect threats. The purpose behind XDR is to provide cross-layered threat detection and response. XDR collects and automatically correlates data across multiple security layers–email, endpoint, server and network– which means threats are detected faster.

These are five ways MSPs can improve operational efficiency by using an XDR solution:  

  1. XDR reduces alert overload and fatigue.

The number of alerts triggered on any given day can be in the millions. Even the most skilled engineers struggle to quickly and effectively parse through the noise to identify critical security events.

XDR automatically analyzes and correlates activities across security layers, resulting in fewer, higher confidence alerts and faster, earlier detection. With it, MSPs can combat threat overload and keep their customers protected.

XDR uses powerful AI and expert security analytics to correlate data, as well as deliver fewer yet higher-fidelity alerts for early threat detection. This provides a broader perspective and shows a more focused and optimized set of alerts. Service delivery teams gain better context for identifying threats faster, as well as understanding and remediating the impact more effectively.

  1. Integrated incident response provides the necessary context from various security components to resolve alerts quickly.

One view, or a “single pane of glass,” for investigation helps MSPs connect the dots by achieving an attack-centric assessment of an entire chain of events across security layers and customers with the ability to take response actions from a single place.

Keep in mind that true XDR solutions offer fully unified detection and response capabilities. (Loose integration and info sharing with third parties is not true XDR.)

  1. Response options go beyond infrastructure controls points (that is, network and endpoints).

XDR connects events across email, endpoints, servers and networks that seem benign on their own but represent a meaningful indicator of compromise. Impact can thus be quickly be contained, minimizing the severity and scope.

Designed for MSPs with limited resources or time, XDR automates investigation and provides step-by-step recommended actions, allowing for the efficient mitigation of issues.

  1. Automation capabilities reduce repetitive tasks.

XDR provides automatic data correlation from sensors that collect detection and activity data across endpoint and email, which is still the No. 1 threat vector. It also automates investigations, which is where a lot of time can be sunk into chasing disconnected alerts and quickly hitting dead ends.

Automating security management allows MSPs to focus on key priorities, like increasing value to their customers and growing their business. As a result, MSPs can become more profitable by lowering their costs as well as increasing their productivity and recurring revenue stream.

  1. Usable and high-quality detection analytics across security layers helps MSPs correlate threat data to quickly determine the source, stop the spread of attacks and see the full picture across their customer base.

Native integration between endpoint and email result in a deep understanding of data sources and more effective analytics compared to piecing together data from different standalone products that aren’t integrated together.

As ransomware, phishing and fileless threats become more sophisticated and advanced—and with attacks frequently measured in seconds, not hours or days, XDR delivers key prevention and fast detection techniques that first-generation EDR solutions can’t match. Solutions that promote comprehensive prevention as a proactive measure, alongside high-quality unified detection and response, are essential.

If the detection content is loosely integrated with third parties, it simply expands the scope. It doesn’t necessarily help correlate events and prioritize the detection of threats that need to be mitigated right away.

At a time when resources are being stretched to the limit, Trend Micro Worry-Free XDR offers MSPs an invaluable opportunity to minimize risk exposure across their customer base while maximizing their productivity and operational efficiency.

This guest blog is part of a Channel Futures sponsorship.

Mar 04

Veeam Partner Awards Honor Arrow, SHI, CDWG, More

By | Managed Services News

These partners exceeded Veeam’s expectations in 2020.

Arrow, SHI, CDWG and Logicalis are among the recipients of the sixth annual Veeam partner awards for North America.

The Partner Impact Awards recognize 10 North American Veeam ProPartners, and cloud and service provider (VCSP) partners. They’ve demonstrated success providing Veeam solutions to their customers. Furthermore, they’ve surpassed expectations in providing support, knowledge and continued product education.

Kevin Rooney is Veeam‘s vice president of Americas channel.

Veeam's Kevin Rooney

Veeam’s Kevin Rooney

“2020 brought many obstacles,” he said. “But it also solidified the importance of data backup and protection for organizations of all sizes. We’ve worked closer with our Veeam partners than ever before to support customers as they pivoted to remote working and ensure data was protected across multiple environments. I commend our partners for their collaboration in making this a top priority, and in turn, our mutual success in 2020.

Award Recipients

The following Veeam partners received honors for their 2020 performance:

  • Impact Partner of the Year, North America: SHI
  • Impact Partner of the Year, Canada: OnX Canada
  • Distributor of the Year, North America: Arrow
  • Rising Star Partner of the Year, North America: BlueAlly Technology Solutions
  • Impact Federal Partner of the Year: CDWG
  • Growth Partner of the Year, North America: Logicalis
  • Value-Added Service Provider Partner of the Year: The Lillis Technology Group

Matt Kalmenson is Veeam‘s vice president of Americas cloud.

Be sure to read our recent compilation of “Top Partners: Best of the Best,” featuring channel partners and suppliers recognized for their achievements with numerous companies in the industry.

“As we continue to invest in new innovative technologies and solutions, we are also investing in our VCSP program to ensure our partners have access to the latest tools, first-class support, and the most valuable training and education to ensure their profitability and mutual success,” he said. “I congratulate our entire partner ecosystem and most notably our award-winning VCSP partners for their hard work and dedication in delivering the best experience for our joint customers as we modernize our customers’ data protection practices.”

The following VCSP partners received honors:

  • Impact Cloud and Service Provider Partner of the Year, North America: iland
  • Cloud and Service Provider Growth Partner of the Year, North America: Storagepipe
  • Rising Star Cloud and Service Provider Partner of the Year, North America: Recovery Point Systems
Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Mar 04

Channel Futures & Channel Partners Announce Key Initiatives for 2021

By | Managed Services News

From a single media website serving the entire channel to a new MSP Summit, we have a lot going on.

After a year of change for all, Channel Futures and Channel Partners are seizing the 2021 opportunity to lead the industry forward with a unified voice focused on partner success. With this, comes big initiatives to better serve the channel community this year and beyond.

Channel Futures, Channel Partners Come Together as One

Driven by an accelerated evolution of business models focused on 5G, cloud, communications, information security and emerging technologies, Channel Futures and Channel Partners are coming together as one technology channel destination on or around April 1. As the information needs of telecom agents and technology providers converge, we will lead channel partners forward during a new era of growth, changes in strategic partnerships and a focus on customer experience. With news commoditized and executives looking for meaning in a world of unrelenting information flow, one site allows Channel Futures to lead channel partners with fresh voices, analysis, context, research, lists, and insight from the most diverse collection of influential leaders on all sides of the tech spectrum.

This mega site, to debut on or around April 1 at channelfutures.com, will feature news and analysis around everything you’ve come to expect from Channel Partners Online and Channel Futures, including channel program updates, cutting-edge technology, business advice and more. At the core of it all will be a focus on how our channel communities are coming together. For those who aren’t ready to fully embrace channel convergence, there will continue to be an easy way to access content by partner type and by technology. For our loyal sponsors, there will be opportunities to target the specific partners you seek. We expect to meet the needs of all agents, VARs, MSPs and other partners — as well as the vendor community.

This transition started in January, when we debuted a new platform for our Channel Partners Conference & Expo website. That’s our new home for all event-related content, including show previews, videos and post-event analysis.

The Channel Futures 2021 MSP 501

The Channel Futures MSP 501 is the definitive listing of the most influential, important and fastest-growing providers of managed services in the technology industry. The standard of success in the tech sector today is the ability to build a business around recurring revenue, especially in the security marketplace. The 2021 MSP 501 will examine not only the dramatic growth of security solutions but the impact of cloud and other emerging technologies. We are now accepting applications for the 2021 list. Among the new MSP 501 initiatives will be the debut of a quarterly confidence poll of MSP 501 executives that further extends Channel Futures franchise.

Announcing the MSP Summit, Launching This Fall

In 2021, Channel Futures will host the largest MSP Summit to date. With our Channel Futures MSP 501 awards, we will recognize the year’s top-performing managed services organizations and executives, so bestowing upon them the honor they deserve and a platform to broadcast their accomplishments. In addition, Channel Futures is expanding its content platform to provider peer-led and subject-matter expert insight that will help not only the MSP 501 but every managed and cloud services provider unleash their potential.

“What’s great about this event is that Channel Partners really recognized a need from MSPs for an event where they can gather and collaborate in this unknown business climate — and it really shows their commitment and dedication to this industry, as well as their determination to help everyone succeed and do so in the best way for their business,” said Chris Wiser, founder and CEO of The Wiser Agency. In addition to that, their single focus on growth and scalability as we transition MSPs to a new way of selling is a clear indicator that this will be a truly fantastic event.”

The MSP Summit and MSP 501 awards will be co-located at the Fall Channel Partners Conference & Expo in Las Vegas. You can now sign up to get updates for the MSP Summit.

A Continued Commitment to Diversity, Equity & Inclusion

Following the deaths of Breanna Taylor and George Floyd in the spring of 2020, Channel Futures and Channel Partners worked to better utilize their channel media and event platforms to support Black Lives Matter, human rights and the critical nature of diversity and inclusion in the channel. They united with a coalition of vendors, distributors, analysts, consultants and partners to help guide them in creating and deploying a consistent message with actions to educate the channel community on the issues surrounding diversity; this was the birth of Allies of the Channel Council (ACC).

To expand upon the work this group is doing, Channel Partners events will be launching a series of diversity, equity and inclusion workshops each quarter to focus on the business benefits of having a diverse workforce. These one-day workshops will feature business leaders who are investing in DEI and sharing case studies on how this is improving their businesses from recruitment resources and research to networking and innovation.

In addition, they’re launching a list dedicated to honoring and celebrating under-represented minorities in tech channels who are senior-level or future leaders. The contributions of these individuals are changing the face of the technology channel. The list will be comprised of IT professionals from the largest organizations to startups and everything in between. Channel Futures will soon be accepting applications on its website.

Lastly, Channel Futures will launch a DEI Community Group that will keep the conversations, education and networking running consistently through the year and house all the content and resources created by the ACC and from the workshops accessible to the channel community year-round.

As Channel Futures and Channel Partners works to diversify and unify the channel community they serve, they invite others to join. For further information, please contact Brittany Watts, [email protected], 480-518-2371.

About Informa Tech
Channel FuturesChannel Partners OnlineChannel Partners Conference & Expo, The MSP Summit, Channel Evolution Europe, and the MSP 501 Awards are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

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