The ultimate responsibility of data protection lies with the customer or the data owner–you.
The Coronavirus pandemic and the downturn in economies and businesses following it didn’t slow down the pace of digital transformation. On the contrary, the need for working and executing tasks remotely has brought new attention to digital collaboration tools and revitalized both discussions about and the execution of digital transformation strategies in many organizations.
Remote work, automation of processes and digitalization of services were needed to stay in business as the pandemic hit the world. Businesses were forced by the pace and the degree of change occurring to swiftly deploy new technologies to cross the business chasm and recover the operations. Digital transformation projects were accelerated in some cases by years.
However, the abrupt shift and rapid deployment of cloud collaboration services can lead to oversights in security configurations and undermine a sound data protection and security strategy.
Data Protection and Backup
Many customers confuse availability SLAs from Microsoft and other vendors with backup strategies. Others do not see the need to think of backup at all for cloud workloads because it is a “different” technology.
Regardless of whether data is on-premises or in cloud infrastructure/SaaS, such as Microsoft 365, the ultimate responsibility of data protection lies with the customer or the data owner–you. Adopting Microsoft 365 or any SaaS solution without enterprise-grade backup is a risky strategy.
There are multiple ways organizations lose cloud data:
- Human error:Employees inevitably delete the wrong email, contacts or critical configurations. Everyday human errors account for up to 64% of data loss incidents, according to Aberdeen research.
- Illegitimate deletion requests:SaaS providers will honor your deletion request without question. They have no way of knowing if it’s a hasty (or malicious) request, and they are not responsible for any unexpected results.
- Programmatic errors:Otherwise known as sync errors, those powerful tools designed to streamline the business processes can ruin critical data in a flash–with no undo button.
- Hackers:Whether through technical means or social engineering, aggressive individuals and organizations are constantly inventing new tactics for getting to your data.
- Malicious insiders:Employee action is involved in up to 23% of all electronic crime events, according to the CERT Insider Threat Center at Carnegie Mellon University’s Software Engineering Institute.
- Ransomware, malware, and viruses:Rogue software can spread mayhem with programmatic efficiency without an active attack from a hacker. Many malware programs and viruses emerge from existing code after hibernation, making them especially hard to defend against.
Digital Trust with Your Clients
Organizations must realize that they need to take responsibility for data themselves to ensure data security, privacy and retention. This is also an essential part, if not the most essential part, of creating a digital trust for an organization. Data should always be at the center of any organization’s digital transformation.
It Is Not Complicated
The good news is that, thanks to digital cloud-based services, it is not complicated to get the process of cloud backup started in a matter of minutes without any CapEx requirements and by creating a foundation for the future of data management in the organization.
Services like ConnectWise Recover SaaS, formerly a Continuum solution, are available. It is an example of an as-a-service approach that delivers specific functionality that provides the protection customers need on one of the most valuable business assets.
Intro to ConnectWise Recover SaaS
ConnectWise Recover SaaS makes it easy for MSPs by automating SaaS backup to protect client data and provide quick data restoration when needed. ConnectWise Recover SaaS backs up the following SaaS systems: