Category Archives for "Managed Services News"

Dec 16

D&H Distributing and WWT Team to Help Hard-Hit Education Customers

By | Managed Services News

More than 100,000 devices were delivered to students and educators across North America.

D&H Distributing has partnered with channel giant WWT to deliver more than 100,000 devices to students and educators across North America.

The move came in response to demand during the pandemic. WWT said that education customers were more pressured than many other verticals since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible.

WWT maintains a suite of resources including team members with C-level government and education field expertise. It also has an Advanced Technology Center. The $600 million ”sandbox” lab facility is where the company conducts training, proofs of concept, complex technology integrations and develops various vertically-focused solutions.

Although WWT had expertise and resources, the company sought a partner with supply chain experience in education to fulfil the work. It called upon D&H Distributing to deliver “an exceptional volume” of endpoints and execute a plan with immediacy.

Within months, WWT and D&H delivered more than 100,000 laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions and management software supported by White Glove Professional Services including asset tagging and etching. It also offered plus “green shipping” projects that relieved districts from the burden of disposing of hundreds of computer cartons at a time.

Urgent Demand

WWT's Shawn Rodriguez

WWT’s Shawn Rodriguez

Shawn Rodriguez is WWT’s vice president of state and local government and education. He saw the opportunity to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.

“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” he said.

“D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. They needed accurate and honest information on how the transition to home environments was proceeding.”

Rodriguez said D&H “was willing to dig in its heels” to make sure the devices were deployed according to each district’s needs.

“It was a huge undertaking, yet they were proactive and hands-on.”

Rodriguez’s team is now looking to evaluate other classrooms. “We’ve developed a strong trust with D&H,” he said. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”

 

 

Dec 16

D&H Distributing and WWT Team to Help Hard-Hit Education Customers

By | Managed Services News

More than 100,000 devices were delivered to students and educators across North America.

D&H Distributing has partnered with channel giant WWT to deliver more than 100,000 devices to students and educators across North America.

The move came in response to demand during the pandemic. WWT said that education customers were more pressured than many other verticals since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible.

WWT maintains a suite of resources including team members with C-level government and education field expertise. It also has an Advanced Technology Center. The $600 million ”sandbox” lab facility is where the company conducts training, proofs of concept, complex technology integrations and develops various vertically-focused solutions.

Although WWT had expertise and resources, the company sought a partner with supply chain experience in education to fulfil the work. It called upon D&H Distributing to deliver “an exceptional volume” of endpoints and execute a plan with immediacy.

Within months, WWT and D&H delivered more than 100,000 laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions and management software supported by White Glove Professional Services including asset tagging and etching. It also offered plus “green shipping” projects that relieved districts from the burden of disposing of hundreds of computer cartons at a time.

Urgent Demand

WWT's Shawn Rodriguez

WWT’s Shawn Rodriguez

Shawn Rodriguez is WWT’s vice president of state and local government and education. He saw the opportunity to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.

“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” he said.

“D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. They needed accurate and honest information on how the transition to home environments was proceeding.”

Rodriguez said D&H “was willing to dig in its heels” to make sure the devices were deployed according to each district’s needs.

“It was a huge undertaking, yet they were proactive and hands-on.”

Rodriguez’s team is now looking to evaluate other classrooms. “We’ve developed a strong trust with D&H,” he said. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”

 

 

Dec 16

D&H Distributing and WWT Team to Help Hard-Hit Education Customers

By | Managed Services News

More than 100,000 devices were delivered to students and educators across North America.

D&H Distributing has partnered with channel giant WWT to deliver more than 100,000 devices to students and educators across North America.

The move came in response to demand during the pandemic. WWT said that education customers were more pressured than many other verticals since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible.

WWT maintains a suite of resources including team members with C-level government and education field expertise. It also has an Advanced Technology Center. The $600 million ”sandbox” lab facility is where the company conducts training, proofs of concept, complex technology integrations and develops various vertically-focused solutions.

Although WWT had expertise and resources, the company sought a partner with supply chain experience in education to fulfil the work. It called upon D&H Distributing to deliver “an exceptional volume” of endpoints and execute a plan with immediacy.

Within months, WWT and D&H delivered more than 100,000 laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions and management software supported by White Glove Professional Services including asset tagging and etching. It also offered plus “green shipping” projects that relieved districts from the burden of disposing of hundreds of computer cartons at a time.

Urgent Demand

WWT's Shawn Rodriguez

WWT’s Shawn Rodriguez

Shawn Rodriguez is WWT’s vice president of state and local government and education. He saw the opportunity to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.

“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” he said.

“D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. They needed accurate and honest information on how the transition to home environments was proceeding.”

Rodriguez said D&H “was willing to dig in its heels” to make sure the devices were deployed according to each district’s needs.

“It was a huge undertaking, yet they were proactive and hands-on.”

Rodriguez’s team is now looking to evaluate other classrooms. “We’ve developed a strong trust with D&H,” he said. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”

 

 

Dec 16

D&H Distributing and WWT Team to Help Hard-Hit Education Customers

By | Managed Services News

More than 100,000 devices were delivered to students and educators across North America.

D&H Distributing has partnered with channel giant WWT to deliver more than 100,000 devices to students and educators across North America.

The move came in response to demand during the pandemic. WWT said that education customers were more pressured than many other verticals since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible.

WWT maintains a suite of resources including team members with C-level government and education field expertise. It also has an Advanced Technology Center. The $600 million ”sandbox” lab facility is where the company conducts training, proofs of concept, complex technology integrations and develops various vertically-focused solutions.

Although WWT had expertise and resources, the company sought a partner with supply chain experience in education to fulfil the work. It called upon D&H Distributing to deliver “an exceptional volume” of endpoints and execute a plan with immediacy.

Within months, WWT and D&H delivered more than 100,000 laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions and management software supported by White Glove Professional Services including asset tagging and etching. It also offered plus “green shipping” projects that relieved districts from the burden of disposing of hundreds of computer cartons at a time.

Urgent Demand

WWT's Shawn Rodriguez

WWT’s Shawn Rodriguez

Shawn Rodriguez is WWT’s vice president of state and local government and education. He saw the opportunity to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.

“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” he said.

“D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. They needed accurate and honest information on how the transition to home environments was proceeding.”

Rodriguez said D&H “was willing to dig in its heels” to make sure the devices were deployed according to each district’s needs.

“It was a huge undertaking, yet they were proactive and hands-on.”

Rodriguez’s team is now looking to evaluate other classrooms. “We’ve developed a strong trust with D&H,” he said. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”

 

 

Dec 16

Make Your Business Soar with SOAR

By | Managed Services News

SOAR allows you to standardize responses and reliably deliver a predictable outcome for dealing with compromise and other cyberattacks.

Nine out of 10 IT and security leaders believe their organizations are falling short in addressing cyber risks, according to IDG’s 2021 Security Priorities Study.  As a result, they’re increasingly outsourcing security to managed services providers who can provide the expertise that may be missing due to skills and talent shortages. In fact, 21% of organizations will have fully outsourced their security functions by 2022.

They’re also implementing proactive security strategies and tools, such as zero trust and SOAR. SOAR is security orchestration and automated response and, according to Gartner, it refers to solutions that:

“…combine incident response, orchestration and automation, and threat intelligence (TI) management capabilities in a single platform. SOAR tools are also used to document and implement processes (aka playbooks, workflows and processes); support security incident management; and apply machine-based assistance to human security analysts and operators. Workflows can be orchestrated via integrations with other technologies, and automated to achieve desired outcomes, such as:

  • Incident triage
  • Incident response
  • TI curation and management
  • Compliance monitoring and management

Ongoing Issues: Fewer Resources, Increasing Attacks, Multiple Tools

The problems for today’s organizations are immense. The Ponemon Institute’s 2020 Cyber Resilient Organization Study reports that, on average, organizations deploy 45 cybersecurity tools on their networks, creating a complexity that hinders their ability to detect and defend against active attacks. When compared to companies employing fewer tools, organizations that deploy 50+ tools ranked themselves 8% lower in their ability to detect threats and 7% lower in their defensive capabilities.

In addition, organizations continue to struggle with an ongoing dearth of security talent. Analysts estimate that, by 2025, 3.5 million cybersecurity jobs will go unfilled globally.

This already massive talent shortage is being exacerbated by pandemic-related attrition. Recent research suggests that half of first-time security analysts plan to leave after just three months, and none plan to stay longer than 18 months. Why?

  • Mundane tasks (51%)
  • Frustration with events outside their control (45%)
  • Inability to allocate time effectively (30%)
  • Pressure cooker environment (29%)

The attrition problem isn’t just limited to junior analysts, however. Nearly half (48%) of more seasoned security analysts are considering leaving within the year due to:

  • Reduced workforce fueling increasingly high workloads (46%)
  • On-the-job pressures (42%)
  • More time spent on non-productive tasks (40%)
  • Disrupted work-life balance (34%)

Just getting back to pre-pandemic levels would require herculean effort.

This considerable draining of cybersecurity competency has resulted in many fewer resources to combat increasing numbers of attacks using many more tools.

The Value of SOAR Platforms  

Mitigating talent and skills gaps and ongoing attrition issues is precisely where SOAR can help. Coupled with zero trust, SOAR combines the data coming from multiple tools to condition that “if this happens,” an automated response “to do this” occurs.  Click on Page 2 to continue reading…

Dec 16

Bandura Launches Channel Program with Avant, Takes on log4j

By | Managed Services News

“I can bring this in and not invalidate anything I already talked about. I don’t have to convince the customer I made a mistake,” George Just said.

,Bandura Cyber is expanding its channel presence as the log4j vulnerability heightens the need for cybersecurity solutions.

The threat blocking solutions provider signed its first solutions brokerage last month with Avant. George Just, Bandura’s chief revenue officer, said the partnership has resulted in several deals. Just made channel expansion a major priority when he joined the company in October from Oracle. And he said the vendor has found quick traction. Just partnered with Avant during his tenures at Talari Networks and Oracle, and he said the existing relationship helped lay the groundwork for a quick onboarding process.

Just, George_Bandura

Bandura Cyber’s George Just

“We signed with Avant in record time. They don’t do deals that quick very often,” Just told Channel Futures. “We were able to leverage the work we had done for a couple years with Avant to get in and get stuff moving right away.”

Bandura also added Chris Vander Pluym – Just’s fellow Oracle alumnus – as its director of channel sales.

Background

Virginia-based Bandura launched in 2014. It delivers a SaaS-based threat intelligence offering offering that customers can deploy either in front of or behind their next-gen firewall. Bandura ThreatBlockr proactively blocks network connections deemed a threat and reports the activity to the customer’s SIEM.

“There’s a lot of threat intelligence out there and a lot of ways to try to manage it and try to implement it into your security. We actually just take care of that action on things right away and then figure out where it is and what it is later, as opposed to [focusing on speed]. We have already responded to it and blocked it. And now if you want to dig further, that’s great. But whoever that bad actor is, they’re not in your network.”

Such is the case with the log4j vulnerability, according to Just. Experts observed that thousands of applications, libraries and frameworks use the exploitable log4j Java logging library. Just said Bandura as of Wednesday had identified more than 7,500 IPs associated with Log4j scanning activity and blocked them.

“Even if a customer had a log4j vulnerability, the IP address of where the attack was coming from was identified as a threat actor, and therefore we blocked it,” Just said. Bandura published a blog post about what the vulnerability means for its customers.

Just noted that offering works in tandem with the firewall. Bandura uses the metaphor of a house with an expensive lock on its front door but an open window. Bandura is tackling that open window.

“It is as foundational as a firewall would have been considered for the past two decades. We do something that firewalls don’t and can’t do. It’s not that there’s something wrong with the firewall. It’s just that they have a blind spot that we cover,” Just said.

Partner Impact

Because Bandura’s portfolio “plays nice” with other security stacks, Just said partners feel comfortable approaching customers to whom they have already sold a firewall. No replacement needs to occur.

“I can bring this in and not invalidate anything I already talked about,” Just said. “I don’t have to throw something out, and I don’t have to convince the customer I made a mistake.”

Just said Bandura has thus far found traction with financial, legal and healthcare customers. He added that midmarket customers that can’t afford top-tier cybersecurity talent will also find it useful.

And for partners, he said the offering fits in to their aspirations to deliver subscription-based security services.

“We’re finding that a lot of the partners are trying to build out a security practice and trying to figure out how they can really attack what their customers need, which is more security,” he said.

 

Dec 16

Cohesity Expands Threat Defense Architecture with Security Advisor

By | Managed Services News

Security Advisor scans global Helios clusters, provides a risk score and suggest remediations.

Cohesity is extending its ability discover vulnerabilities in backups and archives with the release of its new Security Advisor tool. The data protection provider this week released the new tool, which scans and scores global Cohesity Helios environments.

Helios is a unified platform that provides SaaS-based data management services including backup, business continuity, analytics, development and test environments. The new Security Advisor, now available through the Helios Dashboard, scans the entire environment and provides a score.

The tool assesses an organization’s security posture with a score based on how the infrastructure maps against Cohesity’s best practices. In the dashboard, it provides a central view of an organization’s entire set of security settings across its Cohesity clusters.

Administrators can drill down into specific regions and clusters. Security Advisor also provides recommendations on how to mitigate risks, particularly those that could subject them to ransom demands. For example, it will point to how to remediate misconfigured settings. Security Advisor renders the suggestions as a link, directed to documentation.

“We think it’s going eliminate lots of time in searching and guessing and save administrators potentially hours on what to do or what to fix,” said Lance Boley, a senior product marketing manager at Cohesity. “Overall, I think this is going to be a great add to our security portfolio, especially around protecting the data protection environment, the configuration, the operations kind of side of things.”

Building on CyberScan

Boley said Security Advisor is an internally created solution that builds on the CyberScan tool. CyberScale is a Cohesity-branded offering provided by Tenable that scans backup snapshots for known vulnerabilities.

CyberScan, which can run manually on demand or on an automated basis, is designed to discover gaps in production environments. Cohesity’s new Security Advisor aims to provide more detailed information and offer solutions to risks that it discovers.

Security Advisor is the latest addition to Cohesity’s Threat Defense architecture. Like most data protection providers, Cohesity has extended its focus on security, ransomware protection and risk management. In October, the company introduced Cohesity DataGoven, a managed security and governance service designed to detect potential risks.

Using AI and machine learning models, DataGovern detects anomalies in access and usage patterns indicative of a potential attack. Its also designed to automate data classification with already defined policies for regulations such as GDPR, CCPA and HIPAA. DataGovern, which integrates with third-party security orchestration, automation and response (SOAR) platforms, can use those systems polices to trigger remediations.

Also in the pipeline is Project Fort Knox, which provides isolated copies of backup data stored in a Cohesity-managed vault. Project Fort Knox will pull the latest clean copy of data and recover to any on-premises or cloud instance. 

Dec 16

Zoom Unveils New Platform to Help Partners Expand Their Marketing Practice

By | Managed Services News

The platform is a launchpad for building awareness and generating demand and brand growth.

Zoom has launched a new turnkey platform offering a variety of strategies to help partners to go market with the company.

Zoom’s Partner Demand Center is powered by StructuredWeb. It will provide members of the Zoom partner community with a marketing automation platform to expand their Zoom marketing practice.

From co-branding and customization, to digital marketing and campaign execution, the Zoom platform is a launchpad for building awareness, and generating demand and brand growth.

Zoom's Laura Padilla

Zoom’s Laura Padilla

Laura Padilla is Zoom‘s head of global partner and platform sales, and business development.

“In 2021 alone, Zoom welcomed over 3,500 partners to our programs,” she said. “The launch of the Zoom Partner Demand Center is a natural step for us to meet the needs of our rapidly growing partner community.”

Improving the Overall Partner Experience

Zoom is always looking for new ways to gather input from partners to continue improving the overall experience, Padilla said.

“Our global partner advisory council provides a forum for the exchange of information, feedback and ideas on topics such as company and partner growth, efficiency and profitability,” she said.

Zoom also has a biannual partner perspectives survey. It gathers feedback on partner support, ease of doing business, available resources and more.

This platform allows partners to execute customized, multi-touch campaigns directly from the platform. Users can also download the content and assets they need to execute campaigns through their own systems.

Partner Demand Center functionalities include email campaigns, web content syndication, social media marketing and events marketing, including webinar syndication. There’s also video marketing, digital ads and banners, and co-branding.

Campaign localization is also offered in more than 50 languages through an integration with Google Translate. Partners can quickly translate email campaigns.

Moreover, there’s analytics and reporting capabilities for those hoping to gain insights into lead tracking and campaign success metrics.

“The Zoom Partner Demand Center helps partners expand their Zoom marketing practice with ease,” Padilla said.

Dec 16

D&H Distributing and WWT Team to Help Hard-Hit Education Customers

By | Managed Services News

More than 100,000 devices were delivered to students and educators across North America.

D&H Distributing has partnered with channel giant WWT to deliver more than 100,000 devices to students and educators across North America.

The move came in response to demand during the pandemic. WWT said that education customers were more pressured than many other verticals since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible.

WWT maintains a suite of resources including team members with C-level government and education field expertise. It also has an Advanced Technology Center. The $600 million ”sandbox” lab facility is where the company conducts training, proofs of concept, complex technology integrations and develops various vertically-focused solutions.

Although WWT had expertise and resources, the company sought a partner with supply chain experience in education to fulfil the work. It called upon D&H Distributing to deliver “an exceptional volume” of endpoints and execute a plan with immediacy.

Within months, WWT and D&H delivered more than 100,000 laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions and management software supported by White Glove Professional Services including asset tagging and etching. It also offered plus “green shipping” projects that relieved districts from the burden of disposing of hundreds of computer cartons at a time.

Urgent Demand

WWT's Shawn Rodriguez

WWT’s Shawn Rodriguez

Shawn Rodriguez is WWT’s vice president of state and local government and education. He saw the opportunity to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.

“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” he said.

“D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. They needed accurate and honest information on how the transition to home environments was proceeding.”

Rodriguez said D&H “was willing to dig in its heels” to make sure the devices were deployed according to each district’s needs.

“It was a huge undertaking, yet they were proactive and hands-on.”

Rodriguez’s team is now looking to evaluate other classrooms. “We’ve developed a strong trust with D&H,” he said. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”

 

 

Dec 16

Nation-States Pounce on Easy-to-Exploit Log4Shell Software Vulnerability

By | Managed Services News

The discovery of the Log4Shell software vulnerability could not have come at a worse time.

Nation-states such as Iran, China and North Korea are actively looking for ways to exploit the Log4Shell software vulnerability.

NCA's Lisa Plaggemier

NCA’s Lisa Plaggemier

That’s according to Lisa Plaggemier, interim executive director of the National Cybersecurity Alliance (NCA). Last week, researchers discovered a zero-day exploit in the popular Java logging library log4j. It results in remote code execution (RCE) by logging a certain string.

UKG, the parent company of human resources management company Kronos, has been hit with ransomware. Although the company isn’t confirming it, reports suggest the ransomware attack exploited the Log4Shell software vulnerability.

Thousands of applications, libraries and frameworks use log4j.

CloudFlare, Minecraft, SMBs Impacted

“Unfortunately, the ramifications of this vulnerability have proven to be just as far-reaching as many had anticipated,” Plaggemier said. “Businesses ranging from Apple’s CloudFlare and Minecraft to SMBs have all been impacted by this vulnerability, and are working incredibly rapidly to patch it. The good news is that Apache has made a patch readily available. And many companies including IBM, AWS and many others, have been keeping their customers apprised of progress around the situation. However, this has certainly been incredibly concerning for those impacted and is definitely a black eye for such a widely used and trusted tool.”

On its website, CloudFlare urges any customers using log4j to update to version 2.16.0 as soon as possible.

“To make matters worse for those affected, it has been uncovered that nation-states such as Iran, China and North Korea, have all begun looking into ways to exploit this vulnerability – if they haven’t already,” Plaggemier said. “And regrettably it seems that this could only be the tip of the iceberg as cybercriminals look for similar vulnerabilities in related tools.”

From a timing perspective, the discovery of the Log4Shell software vulnerability could not have come at a worse time, she said.

“With the typical surge of online shopping around the holidays, paired with the ongoing fallout of the COVID-19 pandemic and the supply chain gridlock, another disruption is the last thing businesses need right now,” Plaggemier said. “Therefore, it is really important that Apache continues to do everything it possibly can to get patches installed as quickly as possible.”

Long-Play Vulnerability

Sophos' Sean Gallagher

Sophos’ Sean Gallagher

Sean Gallagher is senior threat researcher at Sophos.

“We are tracking attempts, but we have no specific information on victims of the exploit working at this time,” he said. “This is a long play vulnerability, and we may not know who was affected for weeks or months.”

There are indications from other sources that some advanced persistent threats (APTs) have been trying to use the exploit, Gallagher said.

This is a vulnerability that would lend itself to espionage or state-sponsored attacks, he said.

Sophos sees the number of overall probes going down, Gallagher said. But that’s likely the result of reduced mass-scanning and more targeted attempts.

“The danger remains the same,” he said. “If you’ve checked and found your Java-based server applications are currently not vulnerable, but you’re running the previous version of log4j 2.x, you need to determine if you patched it or if an external actor did after exploiting it.”

There’s already been previous patterns of ransomware during the holidays, Gallagher said.

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