Category Archives for "Managed Services News"

Sep 16

Dell Readies Validated Systems Integrated with Red Hat OpenShift

By | Managed Services News

The companies are co-engineering OpenStack solutions including a Dell-managed container-as-a-service offering.

Dell Technologies plans to offer validated systems and container-as-a-service solutions on its Apex subscription-based infrastructure offering integrated with Red Hat OpenShift. The longtime alliance partners on Thursday said they are working together to co-engineer new OpenShift solutions for Apex.

The announcement comes just days after Dell launched new iterations of its Apex portfolio for VMware Cloud. The first deliverable with Red Hat, a Dell Validated Platform for Red Hat OpenShift, will be available Sept 30.

In early 2023, Dell will start shipping Dell Apex for Red Hat OpenShift that consists of server and storage infrastructure. And later in 2023, the company will release Dell Apex Containers for Red Hat OpenShift, which will provide Dell-managed Container-as-a-Service.

Dell's Jeff Boudreau

Dell’s Jeff Boudreau

“The Dell and Red Hat collaboration is key to our efforts to build a multicloud ecosystem that offers customers greater flexibility and choice as they develop new applications and modernize existing ones in multicloud environments,” said Jeff Boudreau, president of Dell’s Infrastructure Solutions Group.

Bringing OpenShift to the new Dell Apex offering will let developers focus on building applications without having to focus on infrastructure, he noted. The Dell-managed Apex Containers for OpenShift will be a subscription offering. Dell will manage the infrastructure and operations.

Dell-Validated Platform for Red Hat OpenShift

The Dell Validated Platform for Red Hat OpenShift will consist of Intel-based, Dell PowerFlex software-defined compute and storage infrastructure. The solutions, which can run in bare-metal configurations, aim to let DevOps teams provision compute and storage resources. They can also deploy infrastructure-as-code and automate their processes, according to Dell.

Specifically, the validated platform will consist of Red Hat OpenShift 4.6 with Dell EMC’s PowerFlex server and compute infrastructure. It will include the Kubernetes-based Container Storage Interface (CSI).

“This platform uses PowerFlex in a 2-tier architecture to give you optimal performance, and the ability to scale storage and compute independently, up to thousands of nodes,” Dell engineer Michael Wells explained in a blog.

Wells added the offering will utilize PowerFlex Manager with OpenShift virtualization to make efficient use compute nodes with minimal hardware.

“The combined platform gives you the ability to become more agile and increase productivity through the extensive automation already available, along with the documented APIs to extend that automation or create your own” he noted.

Hybrid Cloud Deployments

The Dell hybrid cloud solution integrated with OpenShift will enable consistent management of OpenShift on-premises and in public clouds. According to Dell, it will consist of automated infrastructure that will use its software-defined compute and storage for consistent operations of applications spanning the on-premises infrastructure and public clouds.

As part of this pact, Dell and Red Hat’s parent, IBM, will offer optional intelligent automation and AIOps capabilities. The tools will provide further visibility of the infrastructure and business applications.

 

Sep 16

Latest Uber Data Breach Caused by Hacker Tricking Worker Into Giving Up Access

By | Managed Services News

Lutsenko_Oleksandr/Shutterstock

Uber

It appears the attacker breached Uber just for fun.

A social-engineering attack is behind the latest Uber data breach, forcing the rideshare giant to take several of its internal communications and engineering systems offline.

Uber sent the following tweet Thursday evening about the data breach:

“We are currently responding to a cybersecurity incident. We are in touch with law enforcement and will post additional updates here as they become available.”

According to the New York Times, the person claiming responsibility for the hack said he sent a text message to an Uber worker claiming to be a corporate IT person. The attacker persuaded the worker to hand over a password that allowed him to gain access to Uber’s systems.

Ian McShane is Arctic Wolf‘s vice president of strategy. He said Uber is “renowned for having some of the best cybersecurity in the business.”

Arctic Wolf's Ian McShane

Arctic Wolf’s Ian McShane

“Nobody’s perfect and even the best managed security organizations can be compromised,” he said. “The key is how quickly you respond and mitigate the issue, which they appear to have done here.”

The Uber data breach is a pretty “low-bar to entry” attack, McShane said. It’s akin to consumer-focused attackers calling people claiming to be Microsoft and having the end user install keyloggers or remote access tools.

“Given the access they claim to have gained, I’m surprised the attacker didn’t attempt to ransom or extort,” he said. “It looks like they did it ‘for the lulz’.”

Weakest Link is Human

Attacks that use insider threats and compromised user credentials continue to grow by 47%. That’s according to a 2022 Ponemon Institute report. This breach is proof once again that often the weakest link in your security defenses is the human, McShane said.

“It is therefore critical that you manage that risk by running regular training and security awareness sessions while running around-the-clock monitoring, detection and response, as well as other security operations solutions to reduce risk and keep your organization protected,” he said.

Darryl MacLeod is virtual CISO at Lares Consulting.

Lares Consulting's Darryl McLeod

Lares Consulting’s Darryl McLeod

“This breach highlights the need for companies to educate their employees about the dangers of social engineering and how to defend against it,” he said. “Social engineering attacks are becoming more common and more sophisticated, so it’s important to be aware of the dangers. If you work for a company that holds sensitive data, make sure you know how to spot a social engineering attack and what to do if you encounter one.”

Deryck Mitchelson is field CISO at Check Point Software Technologies. He said the breach comes as Uber’s ex-security chief prepares to stand trial in the United States, facing criminal charges relating to whether Uber properly disclosed a 2016 breach affecting 57 million users. This is an “interesting and potentially game-changing trial for security leaders.”

Check Point's Deryck Mitchelson

Check Point’s Deryck Mitchelson

“Social engineering is something we are increasingly seeing more of,” he said. “This is where the hackers will use a variety of offline and online means to manipulate users into performing actions or divulging confidential information, such as remote access details. There are solutions that can actively guard against sophisticated social engineering and phishing techniques like this. But it is also absolutely critical that organizations take the time to educate employees on the threat.”

More Emphasis on Employee Training, Testing Needed

Ray Kelly is fellow at Synopsys Software Integrity Group. He said there’s a reason cybersecurity experts say people are often the weakest link in cybersecurity.

Companies can spend significant budget on security hardware and tools, he said. However, in-depth training and testing of employees “does not get the focus it should.”

Synopsys' Ray Kelly

Synopsys’ Ray Kelly

“Whether it be phishing/[text messaging] attacks or a simple phone call to get an employee to give up their credentials, social engineering is going to be the easiest route for a malicious actor,” Kelly said.

Shira Shamban is CEO at Solvo, a security automation enabler for cloud development and production environments. She said the attacker gained access to Uber’s security products, like SentinelOne and Duo. The attacker also gained access to the AWS production environment. There, the hacker shared screenshots of an Uber security technologist and their identity and access management (IAM) administrator access.

Solvo's Shira Shamban

Solvo’s Shira Shamban

“Utilizing IAM is a smart way to make sure even if some of your credentials are compromised, or some machines get hacked, the blast radius will be limited and the attacker’s ability to make lateral movement will be restricted,” she said.

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

Sep 16

Ribbon Communications: Channel Leader Talks R&D, Partners, Optical Networking, More

By | Managed Services News

Ribbon says it is making investments in tools that enable partners and customers to run a healthier, more secure environment.

Ribbon Communications makes real-time communications software, IP and optical networking solutions for a range of sectors. These include enterprise, service providers and critical infrastructure.

The Plano, Texas-based company, with 82 global offices, continues to expand and has channel partners worldwide. In 2017, Ribbon formed from the merger of Genband and Sonus Networks, businesses that had acquired several other companies over their lifetimes.

Ribbon recently sold stock to raise $52 million to further pay off its debts and increase working capital. Specific investors, including JPMorgan Chase, bought the stock. Channel Futures caught up with David Hogan, the company’s vice president of sales. In this interview, he discusses this investment and how partners will benefit. Additionally, Hogan talks of Ribbon’s research and development trajectory, as the company has 1,000 patents to its name. He delves into a host of other topics as well including the importance of hybrid work and his daily responsibilities as a channel leader.

Channel Futures:  If you had to explain Ribbon to someone unfamiliar with the company, how would you do it?

Ribbon's David Hogan

Ribbon’s David Hogan

David Hogan: We are a what I like to call a secure communications infrastructure company. By that I mean we are a technology-driven company focused on assisting organizations with complex communication solutions, whether that’s voice networks, data networks or wireless networks. We are an infrastructure company that provides software and hardware in order to make those networks run efficiently and productively. That [might be] a carrier, a managed service provider or a very large enterprise. We are very focused on some specific areas where we can provide secure platforms that enable connectivity. We are in just about every service provider in the world globally because of the acquisitions and the mergers that we’ve had, all the way back to Nortel.

We’re in approximately 40% of the Fortune 5000 space from an enterprise direct touch environment. We’re focused on solutions that require government regulations, oversight, compliance, highly secure environments, protection of intellectual property, protection of customer information, like financial institutions and health care, and service providers as well.

See our slideshow above for the full interview.

 

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