Category Archives for "Managed Services News"

Jul 13

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 13

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 13

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 13

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 13

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 12

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 12

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 12

ConnectWise Hires Ernst & Young Vet as New CIO

By | Managed Services News

The new CIO will help ensure partner success.

ConnectWise has hired Regina Marrow, previously with Ernst & Young, as its new chief information officer (CIO).

In her role as the new ConnectWise CIO, Marrow will be in charge of the company’s global business and financial systems teams. She’ll oversee the strategic transformation of the technologies to support these processes, which is now underway.

ConnectWise's Regina Marrow

ConnectWise’s Regina Marrow

This long-term focus on ConnectWise’s business and financial systems helps support the company’s focus on partner success.

Marrow said ConnectWise is rapidly growing. That means its needs and how it supports its partners is changing.

“To that end, my goal is to help transform our IT, business and financial systems to allow that growth to continue while helping our global teams become more efficient so they can be laser-focused on driving partner success,” she said.

Prior Experience

Prior to becoming ConnectWise’s CIO, Marrow held technology and transformation executive roles at companies such as Ernst & Young, and Gerdau. During her time at Ernst & Young, she led a number of client-driven technology initiatives. She led a team of more than 300 people to develop and deliver client technology and support needs as a result of the global pandemic.

As Gerdau‘s executive director of information technology, she oversaw the North America region. She also served in other senior IT leadership roles at Gerdau. In addition, she was a process consultant for Accenture.

Jason Magee is ConnectWise‘s CEO.

“Regina’s vast experience in various challenging IT transformation roles has already led to valuable contributions to the company and to our executive leadership team,” he said . “She is very accomplished in bolstering companies upward to the next level of success. And we look forward to the positive impact she’ll have on our colleagues and our partners in her role.”

Jul 12

More MSP 501ers Share Insights on Kaseya Attack as Company Works to Patch Things Up

By | Managed Services News

As Kaseya works to get the issue fixed and its customers patched, our #MSP501ers continue to share their thoughts.

We asked our 2021 MSP 501ers to weigh in on the Kaseya VSA supply chain ransomware attack last week. And boy, did they ever. With more timely responses and sage advice pouring in over the weekend, we decided to share more of their thoughts.

Meantime, Kaseya has been doing some serious damage control. 

On Sunday, Kaseya released its patch to VSA on-premises customers and completed restoration of services. All of its SaaS customers are now live. In addition, support teams are continuing to work with VSA on-premises customers who have asked for help with the patch (VSA is Kaseya’s remote monitoring and management (RMM) service). All of the attacked MSPs were using the VSA on-premises product.

Our 2021 501ers had quite a bit to say on this issue in terms of the impact the Kaseya and other breaches have had on MSP businesses. We’ve included more of their responses in the slideshow above.

Jul 12

Broadcom Might Buy SAS, Another ‘Vendor on the Wane’?

By | Managed Services News

SAS is the world’s largest privately held software business.

Broadcom reportedly is in talks to acquire SAS Institute, the global software company, in a deal potentially worth $15 billion-$20 billion.

The Wall Street Journal broke the news that Broadcom is pursuing SAS, citing people familiar with the matter. It said the two companies could finalize a deal in the coming weeks, assuming the talks don’t fall apart.

SAS is the world’s largest privately held software business. It generates about $3 billion in annual revenue.

SAS provides software applications including business intelligence, data integration, fraud management, financial intelligence and IT management.

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

Broadcom didn’t respond to requests for comment. A SAS spokesperson sent us the following comment:

“SAS does not comment on rumors or speculation,” the spokesperson said. “SAS remains focused on furthering innovation to best serve our customers.”

Thoughts on Potential Deal

Rik Turner is Omdia‘s principal analyst of cybersecurity. (Omdia and Channel Futures are both owned by Informa.)

Omdia's Rik Turner

Omdia’s Rik Turner

“My first thoughts are that Broadcom has previously bought CA Technologies and Symantec in the world of software, neither of which is exactly in its first flush of youth, nor indeed the heavy hitter that they once were,” he said. “Vendors on the wane, you might say. [I’m] wondering whether this is more of the same.”

SAS has customers in 145 countries. More than 82,000 business, government and university sites have installed SAS software.

According to Tracxn, Broadcom has made 36 acquisitions and three investments. The company has spent nearly $41 billion for the acquisitions.

For the second quarter of 2021, Broadcom reported $6.6 billion in revenue, up 15% from the year-ago quarter. It also reported nearly $3 billion in profit.

Earlier this summer, Broadcom rolled out Expert Advantage, an expanded global channel services partner program to drive growth across Broadcom Software solutions. Expert Advantage expands specialized service partnerships to better serve joint customers and maximize their software investments.

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