Category Archives for "Managed Services News"

Mar 31

AT&T Again Tops Latest SD-WAN Rankings

By | Managed Services News

Expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020.

AT&T, Hughes and Verizon retained the top three positions while Comcast jumped to fourth on the latest Vertical Systems Group SD-WAN rankings for year-end 2020.

Vertical Systems Group’s Carrier Managed SD-WAN Services Leaderboard lists AT&T atop its peers for number of managed SD-WAN customer sites in the U.S. at the end of last year. AT&T has been partnering with VeloCloud since 2016 for its platform.

SD-WAN VSG Leaderboard Year-End 2020Comcast replaced Lumen Technologies in fourth, moving up from seventh position in 2019. Lumen is now sixth. Windstream remained fifth. Aryaka dipped from sixth to seventh. And TPx debuted in eighth, moving up from the challenge tier.

These seven service providers in the SD-WAN rankings each had 2% or more of installed and billable carrier managed SD-WAN customer sites in the United States.

Enduring the Pandemic

Rick Malone is principal of Vertical Systems Group

“The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” he said. “Businesses and enterprises accelerated the retirement of MPLS assets, and made purchase decisions for SD-WAN solutions that enable more flexible access options and dynamic connectivity. Some provider positions changed on our 2020 leaderboard benchmark. And we expect further shuffling of the ranks as additional sizeable networks are activated this year.”

MetTel advanced to the challenge tier, up from the market player tier. The challenge tier also includes Fusion Connect, GTT and Meriplex. Those are service providers with between 1% and 2% share of U.S. carrier managed SD-WAN sites.

Despite the pandemic, expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020. As previously projected, demand was resilient across bandwidth intensive markets, but vulnerable for verticals like retail and travel. Pre-pandemic site growth was 89% for managed SD-WAN services in 2019.

AT&T, Verizon, Comcast and Windstream attained MEF 3.0 SD-WAN Services certification.

The primary technology suppliers for the leaderboard companies are VMware, Versa, Fortinet and Cisco. Additionally, Aryaka and Hughes use technologies they developed internally.

Versa, VMware and Fortinet have attained MEF 3.0 SD-WAN Technology certification.

Market players include such providers as AireSpring, Bigleaf, Cox, Frontier Communications, T-Mobile and Zayo.

Mar 31

AT&T Again Tops Latest SD-WAN Rankings

By | Managed Services News

Expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020.

AT&T, Hughes and Verizon retained the top three positions while Comcast jumped to fourth on the latest Vertical Systems Group SD-WAN rankings for year-end 2020.

Vertical Systems Group’s Carrier Managed SD-WAN Services Leaderboard lists AT&T atop its peers for number of managed SD-WAN customer sites in the U.S. at the end of last year. AT&T has been partnering with VeloCloud since 2016 for its platform.

SD-WAN VSG Leaderboard Year-End 2020Comcast replaced Lumen Technologies in fourth, moving up from seventh position in 2019. Lumen is now sixth. Windstream remained fifth. Aryaka dipped from sixth to seventh. And TPx debuted in eighth, moving up from the challenge tier.

These seven service providers in the SD-WAN rankings each had 2% or more of installed and billable carrier managed SD-WAN customer sites in the United States.

Enduring the Pandemic

Rick Malone is principal of Vertical Systems Group

“The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” he said. “Businesses and enterprises accelerated the retirement of MPLS assets, and made purchase decisions for SD-WAN solutions that enable more flexible access options and dynamic connectivity. Some provider positions changed on our 2020 leaderboard benchmark. And we expect further shuffling of the ranks as additional sizeable networks are activated this year.”

MetTel advanced to the challenge tier, up from the market player tier. The challenge tier also includes Fusion Connect, GTT and Meriplex. Those are service providers with between 1% and 2% share of U.S. carrier managed SD-WAN sites.

Despite the pandemic, expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020. As previously projected, demand was resilient across bandwidth intensive markets, but vulnerable for verticals like retail and travel. Pre-pandemic site growth was 89% for managed SD-WAN services in 2019.

AT&T, Verizon, Comcast and Windstream attained MEF 3.0 SD-WAN Services certification.

The primary technology suppliers for the leaderboard companies are VMware, Versa, Fortinet and Cisco. Additionally, Aryaka and Hughes use technologies they developed internally.

Versa, VMware and Fortinet have attained MEF 3.0 SD-WAN Technology certification.

Market players include such providers as AireSpring, Bigleaf, Cox, Frontier Communications, T-Mobile and Zayo.

Mar 31

Longtime Dell Vet to Lead Global Channel, Alliances, OEM Sales

By | Managed Services News

The new global channel sales leader headed Dell’s business across 63 countries.

Longtime Dell vet Driss El Ougmani has been appointed to lead the tech giant’s global channel, alliances and OEM specialty sales team.

Ougmani replaces Scott Millard, who vacated the head of global channel and specialty sales role last month to become Dell‘s senior vice president of enterprise sales.

Dell's Driss El Ougmani

Dell’s Driss El Ougmani

“I’m excited to bring my extensive leadership experience in sales and in our partner ecosystem to this new opportunity in global specialty sales,” Ougmani said. “This is another great example of Dell Technologies’ commitment to driving growth and transformation across the business with our partners.”

Ougmani has been with Dell for 18 years. He was most recently vice president of the ISG data center presales channel team for EMEA. He also has extensive core sales leadership experience in enterprise and emerging markets.

Leading Dell’s Business

In his most recent role, Ougmani led Dell’s business, with a focus on accelerating revenue growth and market share, across 63 countries. He actively engaged with regional general managers to drive annual profit and loss performance.

“This move is another example of our commitment to drive strategic growth through the promotion of leaders with expertise across core, specialty, services and channel sales,” Dell said.

The Dell vet is fluent in Arabic, English, French and German. During his career at Dell, he has lived and worked in Morocco, Germany, Ireland, France, the United Kingdom and the United Arab Emirates, where he now lives.

2021 Partner Program

Last month, Dell rolled out its 2021 Partner Program with several updates.

With the new partner program, Dell has focused on three key areas based on partner feedback:

  • More opportunity for new customer and line-of-business acquisition.
  • Accelerated growth and profit potential with increased access to VMware.
  • A more streamlined and personalized end-to-end experience.

Dell’s full-year revenue was a record $94.2 billion, up 2% over the previous year. The company also generated record operating income of $5.1 billion, a 96% increase over the prior year, and non-GAAP operating income of $10.8 billion, up 6%.

Dell’s channel is worth $52 billion in orders, and is now more than half the company’s revenue.

Mar 31

AT&T Again Tops Latest SD-WAN Rankings

By | Managed Services News

Expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020.

AT&T, Hughes and Verizon retained the top three positions while Comcast jumped to fourth on the latest Vertical Systems Group SD-WAN rankings for year-end 2020.

Vertical Systems Group’s Carrier Managed SD-WAN Services Leaderboard lists AT&T atop its peers for number of managed SD-WAN customer sites in the U.S. at the end of last year. AT&T has been partnering with VeloCloud since 2016 for its platform.

SD-WAN VSG Leaderboard Year-End 2020Comcast replaced Lumen Technologies in fourth, moving up from seventh position in 2019. Lumen is now sixth. Windstream remained fifth. Aryaka dipped from sixth to seventh. And TPx debuted in eighth, moving up from the challenge tier.

These seven service providers in the SD-WAN rankings each had 2% or more of installed and billable carrier managed SD-WAN customer sites in the United States.

Enduring the Pandemic

Rick Malone is principal of Vertical Systems Group

“The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” he said. “Businesses and enterprises accelerated the retirement of MPLS assets, and made purchase decisions for SD-WAN solutions that enable more flexible access options and dynamic connectivity. Some provider positions changed on our 2020 leaderboard benchmark. And we expect further shuffling of the ranks as additional sizeable networks are activated this year.”

MetTel advanced to the challenge tier, up from the market player tier. The challenge tier also includes Fusion Connect, GTT and Meriplex. Those are service providers with between 1% and 2% share of U.S. carrier managed SD-WAN sites.

Despite the pandemic, expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020. As previously projected, demand was resilient across bandwidth intensive markets, but vulnerable for verticals like retail and travel. Pre-pandemic site growth was 89% for managed SD-WAN services in 2019.

AT&T, Verizon, Comcast and Windstream attained MEF 3.0 SD-WAN Services certification.

The primary technology suppliers for the leaderboard companies are VMware, Versa, Fortinet and Cisco. Additionally, Aryaka and Hughes use technologies they developed internally.

Versa, VMware and Fortinet have attained MEF 3.0 SD-WAN Technology certification.

Market players include such providers as AireSpring, Bigleaf, Cox, Frontier Communications, T-Mobile and Zayo.

Mar 31

FASTCHAT: How Fortinet Reduces Complexity Through Networking, Security

By | Managed Services News

Businesses have a lot to consider when migrating to the cloud, but security should be top of mind.

In this Channel Futures Fast Chat, editorial director Craig Galbraith sits down with Jonathan Nguyen-Duy, field CISO at Fortinet. Nguyen-Duy explains the role security plays in cloud migration and discusses how security interweaves with hybrid working models and edge computing.

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Mar 31

AT&T Again Tops Latest SD-WAN Rankings

By | Managed Services News

Expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020.

AT&T, Hughes and Verizon retained the top three positions while Comcast jumped to fourth on the latest Vertical Systems Group SD-WAN rankings for year-end 2020.

Vertical Systems Group’s Carrier Managed SD-WAN Services Leaderboard lists AT&T atop its peers for number of managed SD-WAN customer sites in the U.S. at the end of last year. AT&T has been partnering with VeloCloud since 2016 for its platform.

SD-WAN VSG Leaderboard Year-End 2020Comcast replaced Lumen Technologies in fourth, moving up from seventh position in 2019. Lumen is now sixth. Windstream remained fifth. Aryaka dipped from sixth to seventh. And TPx debuted in eighth, moving up from the challenge tier.

These seven service providers in the SD-WAN rankings each had 2% or more of installed and billable carrier managed SD-WAN customer sites in the United States.

Enduring the Pandemic

Rick Malone is principal of Vertical Systems Group

“The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” he said. “Businesses and enterprises accelerated the retirement of MPLS assets, and made purchase decisions for SD-WAN solutions that enable more flexible access options and dynamic connectivity. Some provider positions changed on our 2020 leaderboard benchmark. And we expect further shuffling of the ranks as additional sizeable networks are activated this year.”

MetTel advanced to the challenge tier, up from the market player tier. The challenge tier also includes Fusion Connect, GTT and Meriplex. Those are service providers with between 1% and 2% share of U.S. carrier managed SD-WAN sites.

Despite the pandemic, expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020. As previously projected, demand was resilient across bandwidth intensive markets, but vulnerable for verticals like retail and travel. Pre-pandemic site growth was 89% for managed SD-WAN services in 2019.

AT&T, Verizon, Comcast and Windstream attained MEF 3.0 SD-WAN Services certification.

The primary technology suppliers for the leaderboard companies are VMware, Versa, Fortinet and Cisco. Additionally, Aryaka and Hughes use technologies they developed internally.

Versa, VMware and Fortinet have attained MEF 3.0 SD-WAN Technology certification.

Market players include such providers as AireSpring, Bigleaf, Cox, Frontier Communications, T-Mobile and Zayo.

Mar 31

AT&T Again Tops Latest SD-WAN Rankings

By | Managed Services News

Expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020.

AT&T, Hughes and Verizon retained the top three positions while Comcast jumped to fourth on the latest Vertical Systems Group SD-WAN rankings for year-end 2020.

Vertical Systems Group’s Carrier Managed SD-WAN Services Leaderboard lists AT&T atop its peers for number of managed SD-WAN customer sites in the U.S. at the end of last year. AT&T has been partnering with VeloCloud since 2016 for its platform.

SD-WAN VSG Leaderboard Year-End 2020Comcast replaced Lumen Technologies in fourth, moving up from seventh position in 2019. Lumen is now sixth. Windstream remained fifth. Aryaka dipped from sixth to seventh. And TPx debuted in eighth, moving up from the challenge tier.

These seven service providers in the SD-WAN rankings each had 2% or more of installed and billable carrier managed SD-WAN customer sites in the United States.

Enduring the Pandemic

Rick Malone is principal of Vertical Systems Group

“The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” he said. “Businesses and enterprises accelerated the retirement of MPLS assets, and made purchase decisions for SD-WAN solutions that enable more flexible access options and dynamic connectivity. Some provider positions changed on our 2020 leaderboard benchmark. And we expect further shuffling of the ranks as additional sizeable networks are activated this year.”

MetTel advanced to the challenge tier, up from the market player tier. The challenge tier also includes Fusion Connect, GTT and Meriplex. Those are service providers with between 1% and 2% share of U.S. carrier managed SD-WAN sites.

Despite the pandemic, expansion of carrier managed SD-WAN services in the U.S. increased 39% in 2020. As previously projected, demand was resilient across bandwidth intensive markets, but vulnerable for verticals like retail and travel. Pre-pandemic site growth was 89% for managed SD-WAN services in 2019.

AT&T, Verizon, Comcast and Windstream attained MEF 3.0 SD-WAN Services certification.

The primary technology suppliers for the leaderboard companies are VMware, Versa, Fortinet and Cisco. Additionally, Aryaka and Hughes use technologies they developed internally.

Versa, VMware and Fortinet have attained MEF 3.0 SD-WAN Technology certification.

Market players include such providers as AireSpring, Bigleaf, Cox, Frontier Communications, T-Mobile and Zayo.

Mar 31

SolarWinds Attack Has Growing, Worsening Impact on Cybersecurity Pros

By | Managed Services News

This perception of increasing severity is atypical of most breaches.

Few cyber breaches have caused more anxiety among cybersecurity experts than the 2020 SolarWinds attack. In fact, concern has built up throughout the cybersecurity community as new details come to light.

(ISC)2 surveyed more than 300 cybersecurity professionals to find out how they felt when the hack was first reported and after several weeks when more information became available. They also relayed how the breach has impacted their jobs. Furthermore, they recommended changes to organizational security practices and provided lessons learned.

Eighty-six percent said they would have rated the SolarWinds attack “very” or “extremely severe” when they first learned about it. However, that changed roughly six weeks after the incident was reported as more details emerged. The number of respondents who indicated that the breach was “severe” increased from 51% to 55%.

ISC2's Clar Rosso

(ISC)2’s Clar Rosso

On a scale from one to five, the perception of the severity of the breach also increased over time, from an average of 4.34 initially up to 4.37.

This perception of increasing severity is atypical of most breaches. Headlines tend to fuel speculation in the immediate aftermath of a public disclosure. That’s then tempered by remediation of the threat. In other words, severity spikes in the short term and decreases as more information becomes available.

To find out more, we spoke with Clar Rosso, (ISC)2’s CEO, about the hack’s ongoing impact on cybersecurity industry experts. Scroll through the slideshow above for what he had to say; plus, more results from the study.

Mar 31

ZoomInfo Partners Get New Program to Accelerate Sales, Marketing

By | Managed Services News

Companies can choose to be either solution or technology partners.

ZoomInfo partners now have access to the company’s first official sales program to help partners generate new revenue and grow their business.

The company offers a SaaS intelligence platform for B2B sales, marketing and recruiting professionals. The ZoomInfo Partner Program lets partners build custom engagements with the company’s platform.

In addition, the program meets the needs of partners’ different business models.

Companies can choose to be either solution or technology partners. Solution partners help businesses connect with other customers, industry influencers, integrators, sales and marketing consultants, and other organizations. Technology partners enable integrations to the ZoomInfo platform.

Dov Diamond is ZoomInfo‘s head of channel sales and alliances.

ZoomInfo's Dov Diamond

ZoomInfo’s Dov Diamond

“We recognized that successful companies in our space have programs like this,” he said. “And having optimized our direct sales motions, it was time for us to explore and begin to lean into the channel. The referral program was the only thing we had in place, and it was lacking in partner and customer experience.”

Once approved for the program, partners get a dedicated channel account manager to help create a joint go-to-market plan and ensure they maximize partnership benefits. Channel account managers will also drive the certification process, and coordination of marketing and sales activities.

The new ZoomInfo partner program operates across four tiers organized by required certifications and revenue expectations.

Partner Approved

“We interviewed several highly engaged informal partners and referrers about our approach,” Diamond said. “They confirmed that it would elevate new customer acquisition and generate engagement around existing logo participation and expansion.”

The partner program includes a $3,000 annual agreement, which can be waived upon certain sales achievements. It also includes 20% upfront commissions, opportunities for perpetual commissions and upsell commissions based on sales outcomes. Furthermore, there are earned joint marketing opportunities.

“By including us in their tech stack, our partners are providing broader coverage for their customers and the services they can provide,” Diamond said. “By immediately discussing integrations and dependencies with the new [customers] they are bringing in, they make our own customers stickier and, we believe, more adopted to the platform. This has the subsequent effect of increasing lifetime value and net new [customers] for both ZoomInfo and our partners.”

Jamie Muirhead is senior vice president of sales at RingLead, a ZoomInfo partner.

“Partnering with ZoomInfo has helped us see tremendous success, empowering our customers to integrate their preferred data sources into their revenue operations workflows,” he said  “With the acquisition of EverString, ZoomInfo is leveraging our multi-vendor data enrichment strategy to go to market with a combined dataset.”

Mar 31

VMware Cloud Assumes New Mantle as Multicloud Adoption Soars

By | Managed Services News

Partners will benefit from the changes and additions, just not right away.

VMware aims to capitalize on the multicloud movement with the release Wednesday of three components within its newly holistic VMware Cloud platform.

The additions – VMware Cloud Universal, VMware Cloud Console and App Navigator – will not be immediately available through the channel; rather, VMware wants to give its direct teams time to iron out any kinks in the modules.

This approach mirrors the one the company took with NSX and VMWare Cloud on AWS.

Tracy-Ann Palmer is vice president, partner programs and experience, at VMware.

VMware's Tracy-Ann Palmer

VMware’s Tracy-Ann Palmer

“This is by design, similar to how we have rolled out other first-generation offerings,” Palmer told Channel Futures. “We believe partners will benefit from the early work we do with customers and want to ensure partners get access to a mature and proven solution when the time comes.”

Even though there’s no timeline on channel readiness, partners will want to stay abreast of the VMware Cloud developments as multicloud environments grow in popularity.

Multicloud and the Rise of VMware Cloud

Research firm Gartner predicts that, by next year, around 75% of enterprises using infrastructure as a service will employ a multicloud strategy. That’s up from 49% in 2017.

VMware has been preparing to take advantage of that trend. To that point, the vendor now positions its familiar VMware Cloud brand as a complete multicloud offering. In other words, VMware Cloud represents more than infrastructure or pieces of IaaS such as VMware Cloud Foundation or VMware Cloud on AWS.

Instead, these days, VMware Cloud contains a full set of modular, multicloud services, according to the vendor. This means the platform accommodates modern and legacy apps. It further applies to developers and operators, pertains to any cloud and on-premises setting, connects to all native-cloud services, and features unified operations and security, VMware says.

More specifically, VMware Cloud lets customers deploy apps to VMware Cloud Foundation running in AWS, Azure, Google Cloud, IBM Cloud and Oracle Cloud; on VMware Cloud on Dell EMC; and across VMware Cloud Verified partners. VMware Cloud users further can deploy and operate across native public clouds, and give developers access to all native-cloud services.

“With VMware Cloud, partners can provide their customers a single-cloud operating model for their multicloud reality, and enable customers to gain portability to help address the challenges of single-cloud silos,” Palmer said.

So, expect to hear VMware talk about the new(ish) VMware Cloud as the umbrella offering for a host of tools. And the resources debuting Wednesday are VMware Cloud Universal, VMware Cloud Console and App Navigator.

Exploring the 3 New Parts of VMware Cloud

First up, VMware Cloud Universal. VMware calls this a flexible subscription that simplifies how customers buy and consume its multicloud infrastructure and management services. Users will buy once and redeem credits for eligible services during the contract time frame. VMware says this will especially provide financial benefits for organizations moving from the company’s perpetual licenses to cloud. That way, they can move to the cloud at their own pace.

In addition, customers may convert and apply unused on-premises Cloud Foundation credits toward VMware Cloud on AWS or VMware Cloud on Dell EMC at any point during the term. VMware Cloud Universal also features VMware Tanzu Standard edition for easier Kubernetes deployment and operation.

VMware Cloud Universal best suits users fitting the following descriptions:

  • Dedicated to a to a hybrid cloud architecture.
  • Abiding by extended or variable cloud migration timelines.
  • Having cloud bursting requirements.
  • Wanting an opex model for on-premises infrastructure.

Palmer called Cloud Universal “a promising path forward in how …

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