Category Archives for "Managed Services News"

Jan 04

Healthcare Cybersecurity Guide

By | Managed Services News

As healthcare becomes more reliant on new technologies like AI, cloud computing, and connected devices, attackers are evolving their techniques to exploit them.

Download this whitepaper to learn how Sophos helps healthcare organizations address today’s cybersecurity challenges without impacting patient care.

Brought to you by:

Sophos XDR

Jan 04

Sophos MSP Connect Program Brochure

By | Managed Services News

Sophos makes it easy for you to deploy, manage, and sell new cybersecurity services across on-premises, private, and public cloud environments, growing your revenue, and lowering your costs.

Use the power of one to provide your customers with comprehensive protection and award-winning cybersecurity solutions optimized for managed service providers, highly effective at stopping the latest cyberthreats, and delivered
through Sophos Central, the industry’s leading unified cybersecurity management console.

Brought to you by: 

Sophos XDR


Jan 04

Nextiva: Goldman Sachs Investment Means More Support for Partners

By | Managed Services News

The cash infusion will benefit partners. Let us count the ways.

Nextiva is starting the new year with a huge financial investment from Goldman Sachs. That means not only more money for product innovation, but also support for partners. Jeff Turner, head of channel marketing at Nextiva, explains the various ways in this episode of CPTV.

Channel Futures’ Craig Galbraith caught up with him at November’s Channel Partners Conference & Expo. Registration is open for the spring edition of Channel Partners, again co-located with the MSP Summit, April 11-14, in Las Vegas.

Jan 04

Cloud Security Provider Program Brochure

By | Managed Services News

The Sophos Cloud Security Provider (CSP) Partner program benefits Sophos Resellers and Managed Service Providers (MSP), that are specialized in cloud security.

Supporting them to sell, architect, deploy, and manage the Sophos cloud security solutions listed below across public and private, hybrid cloud environments.

Our award-winning solutions are easy to deploy, manage, and are highly effective at stopping todays cyberattacks. Enabling CSP partners to take full advantage of one of the world’s most trusted unified cloud security platforms to secure cloud access, applications, and infrastructure.

Brought to you by:

Sophos XDR

Jan 04

Sophos 2022 Threat Report

By | Managed Services News

As we move into 2022, ransomware shows no signs of slowing down – that’s no surprise.

What we have seen in the past 18 months, however, is a shift in tactics: targets have shifted to ever-larger organizations, and the business model that dictates how ransomware attacks occur has evolved.

It’s up to IT professionals to proactively deal with these trends to meet the challenges just on the horizon and beyond.

Brought to you by:

Sophos XDR

Jan 03

TBI Refuses Private Equity, Adds Supplier, Channel Managers

By | Managed Services News

TBI signed the Norwegian contact center provider Puzzel.

Chicago-based technology services distributor TBI has expanded its portfolio and channel team amid its bid to remain financially independent.

TBI hired Grayson Throckmorton as VAR inside channel manager and Hunter Owens as channel manager. Throckmorton will recruit and support MSPs and VARs across the U.S., while Owens will work with agents in Texas, Kansas, Oklahoma and Arkansas.

Owens, Hunter_TBI

TBI’s Hunter Owens

Throckmorton, Grayson_TBI

TBI’s Grayson Throckmorton

Throckmorton worked for TBI from 2017-2019 and most recently worked for Lume Cloud. Owens spent three years as a Lumen channel manager.

In addition, the firm promoted Pete Miserendino from sales manager to omni center director of sales.

TBI also tapped Norwegian contact center provider Puzzel to its line card. TBI director of sales Toni Leopoldo said Puzzel provides a Europe-based support team that will meet sales partners’ needs.

“We are keen to have European-centric suppliers who deliver first class technologies and services like Puzzel does. With leading edge services around customer experience (CX), we know Puzzel will be a great fit for TBI’s partner base in this region,” Leopoldo said.

Private Equity

Private equity courted TBI and its competitors in 2021. Some of them, including Telarus and Avant, have accepted deals. Customer-facing partners have also enjoyed increased attention from private equity firms like Berkshire. TBI in a blog post last month cited several reasons why it will not accept a private equity investment.

Nefertari Bilal first pointed two the loss of ownership that comes with private equity. She said investors typically take over 30-70% of control, which could create instability in the organization.

She also noted that the average time for PE firms to flip their purchases has dropped from six years to four and a half.

Bilal, Nefertiti_TBI

TBI’s Nefertiti Bilal

“Private equity firms are not in it for the long haul and are quickly moving on to the next company once they receive profit. This can result in a company’s long-term vision being undermined and unsuccessful,” Bilal wrote.

Moreover, she said the PE focus on profit can cause internal disruptions. For example, the organizations might go through layoffs or financial cutbacks or additional M&A.

Radizeski, Peter_Rad-Info

Rad-Info’s Peter Radizeski

Peter Radizeski of Rad-Info has written extensively about private equity and repeatedly warned that he has seen little good come of PE investments on the supplier side.

“We’ll see if any of these newly minted or recently merged entities can get their synergies together and deliver in 2022. Most likely not-so-much! Bigger is never better in the world of telecom,” he wrote in his latest blog.

Jan 03

Todyl Tackles Security from SASE to Zero Trust and Beyond

By | Managed Services News

The company describes how it supplies “Todyl” protection to MSPs and their customers.

Todyl says it unifies networking and security in a single platform; thus, it’s powering the next generation of managed service providers.

We wanted to learn more, so our James Anderson sat down with Todyl channel chief Darrin Swan. It happened in this MSPTV interview at November’s Channel Partners Conference & Expo.

From SASE to zero trust, Swan explains all the ways his company can protect a customer.

Registration is open for the spring edition of Channel Partners, again co-located with the MSP Summit, April 11-14, in Las Vegas.

Jan 03

Channel People on the Move: Intelisys, Telarus, SolarWinds, McAfee, Zoom

By | Managed Services News

We’ve also got moves at N-able, Ensono, Boomi, Everbridge and more.

As surely as the ball drops in Times Square, Channel People on the Move returns! This month’s edition features a new VP of partner sales at SolarWinds and someone to oversee the FireEye integration at McAfee.

But stand up and represent, telco agent channel! You get the spotlight to kick off the new year as well. We’re talking about important hires at a couple of technology solutions brokerages, namely Telarus and Intelisys.

December was also a big month for changes in the C-suite, relevant for those decisions they make that trickle down to the channel. Veeam, we’re looking at you. Everbridge, your loss is Boomi’s gain.

Eighteen people, including those at SolarWinds, McAfee, N-able, Zoom and Ensono, grace the pages of the slideshow above. And don’t forget, you can keep up with channel people on the move 24/7. Just go to our webpage specifically devoted to the topic.

In case you missed it, here’s our list of channel people on the move in November. It features personnel changes at AWS, Spectrum, TPx and more. Also be sure to check out our list of the most noteworthy people on the move in all of 2021!

Jan 03

Channel Fail? Office Depot Offloading CompuCom in $305 Million Transaction

By | Managed Services News

Office Depot acquired CompuCom for $1 billion in 2017.

ODP (Office Depot) is selling its CompuCom Systems subsidiary to an affiliate of Variant Equity in a transaction worth up to $305 million.

The purchase price represents a significant drop from what Office Depot paid for the MSP in 2017. This is Variant Equity’s first MSP acquisition.

Founded in 2017, Variant Equity is a private equity firm that focuses on a range of industries including transportation and logistics, technology and business services.

Office Depot acquired CompuCom for $1 billion in 2017. At the time, the acquisition highlighted Office Depot’s new strategic direction.

Office Depot hired channel vet Janet Schijns as executive vice president and chief services and solution officer at the time of the acquisition. Her role later expanded, but in early 2019 she left Office Depot to rejoin her consulting firm, JS Group, as CEO and co-founder.

Important Step for ODP

Anthony Scaglione is ODP’s chief financial officer.

ODP's Anthony Scaglione

ODP’s Anthony Scaglione

“This action represents an important step in continuing to align our business model and resources towards our core strategy. “By enhancing our core focus, and leveraging our B2B assets and digital commerce platform, we are in an excellent position to maximize returns for our shareholders. We’re excited about completing this important step for our future and the increase in our share buyback authorization,” Scaglione said.

Farhaad Wadiah is Variant Equity’s managing partner.

CompuCom has a long history of providing excellent technology support and services for its large blue-chip customer base,” he said.

Last March, a ransomware attack caused CompuCom to lose more than $20 million. The attack took down many of its systems.