Category Archives for "Managed Services News"

Jan 15

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 15

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 15

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Google, Zoom, Microsoft, Cisco Gold Medalists in UCaaS Software Awards

By | Managed Services News

Users had great things to say about the four UCaaS vendors.

SoftwareReviews has named Google, Zoom, Microsoft and Cisco gold medalists in its 2022 UCaaS Software Data Quadrant Awards.

Thomas Randall is senior research analyst at Info-Tech Research Group.

Info-Tech Research Group's Thomas Randall

Info-Tech Research Group’s Thomas Randall

“Communications and collaboration technologies are increasingly entwining with customer experience platforms,” he said. “This evolution gives staff the benefit of monitoring and keeping track of customer journeys, lead generation and loyalty management without leaving their single pane of glass.”

The best UCaaS vendors recognized by SoftwareReviews have received high scores on the organization’s emotional footprint diamond. It’s based on verified survey data collected from real end-users.

Net Emotional Footprint

The net emotional footprint (NEF) of each software vendor is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy and innovation. The NEF is an indicator of overall user sentiment toward the vendor and its product from the software user’s point of view.

The 2022 UCaaS software gold medalists are as follows:

  • Google Voice, +94 NEF, is ” loved by its customers for its exceptional features.”
  • Zoom Phone, +91 NEF, “exceeded user expectations for their smooth implementation process and strategy.”
  • Microsoft Teams, +86 NEF, ranked “strongly for web and desktop conferencing.”·
  • Cisco Webex Calling, +85 NEF, scored high for including audio transcription services.

“Customers are benefiting from organizations that have fast access to information, as it can offer better issue resolution and provides personalized interactions,” Randall said. “UCaaS vendors moving in line with this trend will push ahead of their competitors, with SoftwareReviews’ UCaaS data quadrant reflecting the current state of this shifting marketspace. Major players in this space are all positioned as market leaders and are investing heavily in their customer experience solutions.”

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

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