Whether you’re an MSP with a remote workforce or you’re helping clients work from home, you have to take certain measures to ensure a successful transition to remote work.
Whether you’re an MSP with a remote workforce or you’re helping a number of clients work from home, you have to take certain measures to ensure a successful transition to a remote work. Security, communication and connectivity are just a few of the technical aspects you’ll have to evaluate to develop your transition strategy.
At Datto, when the global health crisis became apparent, a decision was made early on to start testing more work-from-home scenarios. We wanted to be sure that we could protect our employees by enabling them to work from home, support our partners and keep the business going even if we all had to work remotely. When the time came to have everyone work from home we had to transition quickly, but we were ready. The steps I outline below helped us make the switch to a remote workforce successfully. I hope these tactics will help you, the MSP, ensure your business and your clients’ businesses have a seamless technical transition, as well.
Whether you use an intranet site, email, internal instant messaging tools, or even text chains, keep all employees updated during the transition. We use a combination of media to continue to provide updates and communication as we go. Instant messaging platforms are also extremely useful for
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