Protecting organizations from ransomware isn’t just about good customer service; for patients, it’s literally a matter of life and death.
When a trio of federal agencies, including the FBI, issued a warning in October about an impending wave of ransomware attacks on healthcare providers, the response was a combination of alarm and “what else is new?” Ransomware geared toward hospitals isn’t exactly a novel threat; there are hundreds of healthcare facilities across the United States, United Kingdom and Europe who can testify to their own damaging encounters with ransomware gangs just this year.
When a worldwide pandemic is no deterrence for ransomware aimed at healthcare providers, you know that this particular cyber threat is here to stay. This is all the more reason why managed service providers (MSPs) supporting healthcare customers need to make ransomware protection a top priority ASAP. Protecting these organizations’ security environments isn’t just about good customer service; for patients, it’s literally a matter of life and death. When doctors and nurses can’t access medical records or attend to proper patient care because their hospital’s information systems have been seized by ransomware, that’s a problem too severe to let happen in the first place.
There may be no 100% foolproof defense against ransomware, but MSPs aren’t helpless in the fight, either. Here are five actionable and impactful safeguards every MSP can and must take to support their healthcare customers facing an oncoming wave of ransomware attacks.
It’s also important to remember that MSP healthcare customers aren’t the only ones being targeted with ransomware. At Sophos, we’re continuing to see MSPs themselves being attacked. For both MSPs and their customers, it’s critical to be prepared and agile when it comes to tackling today’s ransomware landscape.
This guest blog is part of a Channel Futures sponsorship.
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