Malwarebytes Enhances OneView to Help MSPs’ Security Business

Malwarebytes just expanded its OneView management dashboard to streamline security business operations for MSP partners.

The latest expansion brings management of server products into the cloud console. In addition, it integrates directly with the ConnectWise Manage business management solution. That makes it easier for MSPs to streamline billing, service ticketing and account management during a critical time of increased cybersecurity threats.

Mike LaPeters is Malwarebytes’ vice president of worldwide MSP and channel operations.

Malwarebytes’ Mike LaPeters

“Security is an increasing concern for MSPs, particularly as their clients have become more targeted by cybercriminals in the wake of the COVID-19 pandemic,” he said. “By expanding OneView integrations and product capabilities, we are helping MSPs by both providing tailored security solutions for their clientele and also easing the burden of management and billing.”

MSP and Their Customers Not Safe

According to research from ConnectWise-owned Continuum, 83% of MSPs have report a customer cyberattack. Furthermore, 74% report suffering at least one attack themselves.

In addition, 67% of MSPs do not feel fully confident in their ability to defend their clients against a cyberattack.

Malwarebytes‘ OneView integration with ConnectWise Manage boosts MSP team productivity by eliminating manual tasks. It also provides up-to-date customer data capabilities to increase efficiency of billing and licensing management.

Automated ticket creation from Malwarebytes security scans gives MSP teams full awareness of threats to their customers. It provides direct visibility into endpoints while informing on critical status and information to keep customers more secure.

Malwarebytes’ software agent provides MSP staff with an understanding of endpoint status and configuration. It does so by exchanging important details like OS version, IP address, installation dats and more with the ConnectWise Manage tools. That allows teams to make more informed decisions on securing their customer endpoints.

MSP partners can now also integrate Malwarebytes endpoint security products for servers into the OneView console for streamlined management.