These new product innovations emphasize enhanced IT operations through increased efficiency.
More than 500 MSPs and other customers braved the heat in Scottsdale, Arizona, this week, for IT Glue’s third annual user conference, GlueX. Stemming from the conference, the company just announced several new product features and integrations.
The pandemic has created a unique set of challenges for the IT industry, particularly by asking IT teams to support newly remote workforces with the same resources as before — only now with tighter budgets. IT Glue’s newest features address the workflow needs of technicians to deliver more efficiency, time savings and productivity to MSPs and internal IT teams that continuously have to do more with less.
These new enhancements focus on giving MSPs and internal IT teams easier access and greater functionality with their most critical asset — IT documentation.
“The last few months have created unique challenges for everyone in the IT industry. Many of our customers have come to us looking for solutions, best practices and strategies to help them navigate these uncertain times,” said Nadir Merchant, CTO and GM of IT Glue. “[Our] newest product innovations were developed specifically around the workflow needs of our technicians. By helping MSPs and internal IT teams drive more efficiency, time savings and productivity, IT Glue is enabling these businesses to meet the demands of always having to do more with less.”
These new product features strategically address the most pressing issues facing the industry today, said Merchant.
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