iDRAC: An Agent-Free Remote Services Opportunity for MSPs

Much of an MSP’s success depends on leveraging effective remote service platforms and tools to monitor, manage and maintain their clients’ environments.

Essential to delivering the services is the baseboard management controller (BMC), a microcontroller that sits on the motherboard of virtually every server.

Dell EMC’s BMC version, the integrated Dell Remote Access Controller (iDRAC), has evolved to deliver multiple capabilities, providing full access to all components in a server regardless of power state.

iDRAC opens a world of remote service opportunities for MSPs at a time when businesses are making significant investments in distributed environments to support edge computing, Internet of Things (Io) deployments, and an increasingly mobile and remove workforce.

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