Barracuda CloudGen Access to Increase MSPs’ Security Capabilities

Barracuda has expanded its portfolio to include CloudGen Access for MSPs. It’s also updated its remote monitoring and management (RMM) platform.

Barracuda CloudGen Access makes zero-trust network access (ZTNA) capabilities available to the company’s MSP partners.

Enhancements to Barracuda’s cloud-based RMM platform, now called Barracuda RMM, deliver expanded integrations, improved Microsoft patch management capabilities and more. The RMM platform was formerly known as Managed Workplace.

Brian Babineau is Barracuda‘s senior vice president and general manager of MSP solutions.

Barracuda’s Brian Babineau

“To stay relevant and competitive, MSPs must embrace both IT security and data protection,” he said. “In expanding the capabilities of Barracuda RMM, our goal is not to build the industry’s best RMM, but to build the best security-centric RMM.”

One of the Barracuda RMM updates is the integration of Intronis Backup, Babineau said.

“Now, MSPs can deploy, monitor and manage their Intronis Backup from within Barracuda RMM,” he said. “This includes setting up alerts to monitor the progress of their Intronis Backup. Barracuda RMM also generates Intronis Backup reports, which helps MSPs demonstrate the value of their services to their customers. Further, we are also introducing a new RMM migration service.”

Through this new service, Barracuda‘s MSP experts will set up and configure Barracuda RMM with security and industry best practices for its MSP partners and their customers, Babineau said.

“As organizations continue to adapt to hybrid work scenarios to support their growing remote workforces, the introduction of these and other enhancements to Barracuda RMM are necessary next steps in our commitment to supporting MSPs in their security-centric journey,” he said.

Stronger Customer Security

Barracuda initially launched Barracuda CloudGen Access in November following the company’s acquisition of Fyde. Adding multitenant management for CloudGen Access makes it easier for MSPs to deploy and manage, while adding value. Adding monthly pricing options does as well, the company said.

“Barracuda CloudGen Access provides MSPs with a competitive advantage,” Babineau said. “It enables them to easily expand their security services to protect customers’ resources and implement control for any unmanaged BYOD devices without making changes to customers’ existing workflows. With Barracuda CloudGen Access for MSPs, our partners can also demonstrate increased value and strengthen the security posture of their customers by safeguarding against a breach caused by a potentially insecure or compromised device. Further, they are better able to position themselves to drive business continuity, customer productivity and mitigate business transformation risk for customers.”