MSPs must protect their employees as well as their own business during hurricane season.
Managed service providers (MSPs) operating in geographies where hurricanes and coastal storms occur regularly have to prepare for anything, including educating and preparing their clients for hurricane season. Businesses usually have advanced warnings of an approaching storm. However, because storm paths are notoriously challenging to predict, these warnings can often be false alarms. Some businesses therefore fail to respond to storm warnings due to the “Cry Wolf” syndrome. MSPs must protect their employees as well as their own business. This article explores four things every MSP should consider to ensure their business can keep operating even if a natural disaster strikes.
Technology Continuity: Hurricanes and coastal storms can put a data center out of commission for a day, a week, or permanently. All businesses, especially those operating in a storm or hurricane-prone areas, should be prepared for anything. Preparation should include:
People Continuity: Major storms can affect entire regions for an extended period of time. Business continuity plans should include:
Process Continuity: In the event of a regional disaster, in addition to making sure their operations continue uninterrupted, businesses should be prepared to help their nearby customers and partners get through the crisis. Planning should include:
Insurance Considerations: In the wake of a major weather event, businesses should ensure that their policy covers all aspects of business continuity, rather than just damage and outage impacts. Also, given that businesses typically have significant warning of such an event, companies should avoid confusion by contacting insurers in advance to confirm exactly what steps both parties will take in the storm’s immediate aftermath.
To learn more about preparing your business for hurricane season, listen to Datto’s podcast to hear how Blake Dowling and his team at Aegis Business Technologies partner with Datto to prepare for hurricane season.
Chris Henderson is Director of Information Security, Datto.
This guest blog is part of a Channel Futures sponsorship.
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