Why Service Providers are Shifting Away from Paying Their Vendors by the Seat

The era of the mobile workforce is upon us. In fact, Google recently put out an estimate that 80% of the global workforce is now performing deskless work every day. Yet the vast majority of Service Providers are paying their vendors on a per seat basis. If history is anything to go by, where disconnects exist, disruption is likely to follow.

Disrupting the value chain, tends to change the profit location not just the profit, and in this case, Service Providers are currently being shortchanged. In Unified Communications as an example, only 4% of those who do work from a desk are on a phone call at any one time. So, Service Providers are asking the question, why am I paying per seat when its rarely used.

In this eBook we will share the insights of this rapidly growing trend whereby Service Providers are taking control of their business model and shifting their vendor model away from a per seat basis, while continuing to charge their customers by the seat, taking the lions share of the profits away from their vendors.

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