Warranty Master Rebrands to ScalePad, Unveils Latest Service

Warranty Master is rebranding to ScalePad and launching software asset management, it’s latest services innovation for MSPs.

ScalePad is expanding its asset life cycle management portfolio to include hardware, software and warranty services. Its MSP partners now have access to 10 times more data totaling 100 million assets managed.

Dan Wensley is ScalePad‘s CEO. He said changing the name from Warranty Master to ScalePad is a “milestone in our maturation as a company.”

ScalePad’s Dan Wensley

“And it reflects the evolution of our value proposition to our MSP partners and the MSP ecosystem at large (RMM, PSA),” he said. “With the launch of software asset management, MSP partners can now manage their entire asset life cycle for hardware, software and extended warranty services.”

Software Asset Management

Software asset management allows MSPs to manage all of their clients’ IT assets through one automated application.

Features and functionality include:

• The ability to standardize software versions and RMM agent installs across an entire client base.
• Software insights to drive hardware sales by identifying opportunities for renewals and replacement.
• Summary reports with insights to further build client relationships by giving insights and proof points.
• A dashboard that facilitates productivity by giving an overall health view of software for an organization.

“The real business impact to our MSP partners comes into play with our new and expanded functionality which significantly expands our asset management footprint,” Wensley said. “The rebranding itself is a signal of the success and continued services we are bringing to channel partners to scale their success, and bolster productivity and profits.”

ScalePad has grown rapidly in the past year, amassing 8,000-plus MSP partners in 76 countries. Moreover, it has established and expanded relationships with more than 30 alliance partners. That includes RMM brands such as ConnectWise, Datto, Kaseya, SolarWinds MSP and NinjaRMM.

“With more actionable hardware and software data, MSP partners can better support and anticipate the needs of their customers,” Wensley said. “The automated data collection and insights provided empower MSP partners to further enhance the value they provide to their customers now and in the future.”

More Key Enhancements

Beyond software asset management, ScalePad has introduced several key enhancements and innovations in the past year and a half. Examples include automated data collection, instant extended warranty quotes, and server and network extended warranties.

“Partner feedback is a top priority,” Wensley said. “Our partner advisory council definitely played a role in the expansion of our portfolio. And the rebranding reflects the scale our partners value from using our application.”

“Our customers look to us to help manage and protect their IT investments — all while minimizing risk and maximizing business outcomes,” said Patrick Murphy, president of Results Technology, an MSP partner. “It would take me hours to get actionable data manually. But ScalePad allows us to quickly identify and manage our clients’ hardware and software assets while providing the detail we want and need to optimize their operations and ours.”