SolarWinds Provides More Hybrid IT Support with Updated Portfolio

SolarWinds has unveiled enhancements across its IT operations management portfolio to give IT pros new levels of hybrid IT support.

The updates include new versions of network, systems and database management products. SolarWinds said the updates show how it is extending its promise to help IT pros by offering complete visibility.

The company built the portfolio to meet the needs of IT pros operating in hybrid IT and responding to economic pressures.

Channel Sales and Support

Jared Hensle is senior product marketing manager at SolarWinds. He said a number of the new features align with both hardware and software vendors that rely on channel vendors for sales and support.

SolarWinds’ Jared Hensle

“Nutanix and VMware both rely heavily on channel partners, and we now have multiple new features across multiple products that can be sold alongside to monitor those new deployments as well as their existing infrastructure,” he said. “PostgreSQL is an open-source database that relies on the channel and community for ongoing support. SolarWinds’ ability to monitor and optimize Postgres provides channel vendors the ability to solidify the channel partner’s relationship with a joint database platform and monitoring solution.”

The importance of technology in fueling business success during times of crisis highlights the need for complete, end-to-end IT operations management offerings to scale for demand and simplify complexity, according to SolarWinds.

Consolidating to a single provider offering full-stack visibility allows organizations to meet today’s challenges. And it sets them up for more success moving forward, the company said.

“SolarWinds has always aimed to foster a good, working relationship with channel partners,” Hensle said. “With the latest set of updates, channel vendors have an opportunity to sell monitoring solutions … enhanced to address today’s modern infrastructure and software solutions.”

End Customer Challenges

End customers have to do more with less, he said. With work from home, reliance on SaaS applications, VoIP and more, customers need to ensure everything is working correctly in hundreds, if not thousands of locations, he said.

“You can no longer walk to IT for a replacement,” Hensle said. “These enhancements help IT departments ensure that regardless of where an individual is working from, or what system or application they are connecting to, they can do so. These features, alongside existing infrastructure and optimization features help ensure that every dollar, megabyte, or CPU cycle is accounted for.”

“The world has been changed by recent events, and the demands we’ve seen on IT departments are familiar, but on a scale we’ve never seen before,” said Lee McClendon, SolarWinds‘ senior vice president of product for IT operations management. “Our recent updates to the IT operations management portfolio highlight our unique ability to give IT pros the certainty they need regardless of where their assets reside, the size of their company, or the macro factors impacting IT departments. No other vendor offers the same ease of use, full-stack visibility, and affordability delivered through a connected set of solutions that build as needs arise — no matter how great or small.”