Reveille Software Launches New MSP Partner Program

Reveille Software just announced the launch of the Reveille MSP Partner Program. The company designed it specifically for partners who sell and manage IT services for their customers. 

The new MSP Partner Program is part of the Reveille Global Channel Partner Program which went live back in July, marking the company’s shift to selling its ECM management and monitoring solutions exclusively via the channel.

This program is important for partners because of a few key factors:

• Helping MSPs to ride the digital transformation wave. There is a high correlation between organizations that have launched digital transformation initiatives and the adoption of managed services. That is according to a recent IDG survey. Reveille’s new program provides MSPs with a platform to accelerate these types of strategic initiatives.
• COVID-19 has exposed the ’the Big Content’ challenge. More employees are logging in from home because of the pandemic. So the need to manage and monitor access to sensitive corporate assets has become a priority. The Reveille platform enables enterprise customers to gain critical visibility across all of their content management systems. This includes out-of-the-box integrations with OpenText, Box, Kofax, IBM and Microsoft.
• A unique product & proven track record. Enterprises have long struggled to rein in their various ECM platforms, often having little choice but to cobble together their own management and dashboarding systems. Reveille says its is the only purpose-built ECM monitoring and management product on the market. 

Reveille Software’s Rick Butgereit

Rick Butgereit, CMO of Reveille Software, speaks to the importance of the program from a few different perspectives: 

On the Value to MSPs

“When we initially launched our global channel partner program, we knew the MSP market would be a major focus. Our solution can be easily integrated into an MSPs existing portfolio and begin to add immediate value. Of perhaps greater significance, we believe that the Reveille Solution provides a turnkey way to differentiate their offering in an increasingly competitive market. This comes at a time when organizations across every industry are struggling with managing and monitoring their content applications. Managed service providers who can offer superior monitoring visibility will also be better positioned to identify and reveal gaps in a customer’s infrastructure, providing them with incremental upsell opportunities.”

On the Big Content Challenge

“While most of us are familiar with the big data challenge, there’s also a big content management problem that doesn’t get enough attention. The average enterprise generates a staggering volume of content on a daily basis. This ranges from documents and multimedia files to the vast sea of unstructured data not easily catalogued and parsed. This is especially true for the legal, health care and financial services industries, which are mired in paper-bound documents and manual workflows. 

The current pandemic has made these challenges even more pronounced. Remote workers are struggling to securely access sensitive content that might be subject to regulatory controls. Of course, big challenges like this represent big opportunities. Forward-thinking MSPs who can create customized and industry-specific solutions will go a long way in distinguishing them from their competitors.”

On Digital Transformation

“We also believe that you’re going to see a deeper emphasis on digital transformation initiatives over the next five years. MSPs will clearly play a significant role in helping companies along their IT modernization journeys. A recent survey conducted by IDG revealed that 84% of organizations are outsourcing cloud management to a managed service provider. Consequently, MSPs that can pivot their offerings and position themselves as a digital transformation enablement vehicle will be at an advantage long term.”