Kaseya Attack Sparks Customer Scrutiny of MSPs’ Internal Cybersecurity Practices

By | Managed Services News

Jul 09

The ransomware attack has forced MSPs to examine their own incident response capabilities, and those of their customers.

The feet of MSPs everywhere are being held to the fire after the Kaseya VSA supply chain ransomware attack last weekend. The attack breached about 50 customers, including 35 MSPs, and impacted up to 1,500 of their customers in way or another.

The breach understandably induced a shake-up in the industry. It caused many MSPs to take a hard and close look at their security stacks. It has also driven home the point, once again, that security is not just one product, initiative, service or solution. Creating a fabric of integrated and automated policies, procedures, along with project and managed security solutions, is the best defense.

We asked our 2021 MSP 501ers to weigh in on this issue. Curious about the impact the Kaseya breach had on MSP businesses, we wanted to know several things. Is this driving more customer engagement and peer-to-peer work? Furthermore, are MSPs fielding more customer calls? Are they sorting through which strategic infosec partnerships they should add to their portfolios?

Our slideshow above features our 501er commentary on the Kaseya ransomware attack. Are your experiences the same as your peers’?

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