How to Support a Sudden Sea of Remote Workers

In light of current events, many organizations are feeling the effects of life’s unpredictability. With many organizations canceling in-person events and meetings and mandating temporary work-from-home policies, companies are quickly realizing just how prepared they really are in the wake of unexpected events. In this blog we’ll discuss what this means for IT, remote workers and your entire organization.

Many IT organizations around the world are suddenly dealing with a massive increase in the number of home/remote workers they need to support. The past few weeks have seen countless vendors and providers creating guides for how their software and solutions can help in situations like these. While this is helpful for longer-term planning, my reaction tends to be more along the lines of, “That sounds great, can you sell me a time machine, too?” because what I should’ve done six months ago to prepare doesn’t help me when I wake up to this email:

Now what? Where do you even begin?

Think about Three Areas

The first step is to break this massive challenge into smaller, easily digestible parts. We like to think about three areas:

• The users’ physical home environments
• Your company’s cultural environment
• Potential technological issues

For more on this topic, including specific considerations and recommendations, click here.

This guest blog is part of a Channel Futures sponsorship.