Category Archives for "Managed Services News"

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Google, Zoom, Microsoft, Cisco Gold Medalists in UCaaS Software Awards

By | Managed Services News

Users had great things to say about the four UCaaS vendors.

SoftwareReviews has named Google, Zoom, Microsoft and Cisco gold medalists in its 2022 UCaaS Software Data Quadrant Awards.

Thomas Randall is senior research analyst at Info-Tech Research Group.

Info-Tech Research Group's Thomas Randall

Info-Tech Research Group’s Thomas Randall

“Communications and collaboration technologies are increasingly entwining with customer experience platforms,” he said. “This evolution gives staff the benefit of monitoring and keeping track of customer journeys, lead generation and loyalty management without leaving their single pane of glass.”

The best UCaaS vendors recognized by SoftwareReviews have received high scores on the organization’s emotional footprint diamond. It’s based on verified survey data collected from real end-users.

Net Emotional Footprint

The net emotional footprint (NEF) of each software vendor is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy and innovation. The NEF is an indicator of overall user sentiment toward the vendor and its product from the software user’s point of view.

The 2022 UCaaS software gold medalists are as follows:

  • Google Voice, +94 NEF, is ” loved by its customers for its exceptional features.”
  • Zoom Phone, +91 NEF, “exceeded user expectations for their smooth implementation process and strategy.”
  • Microsoft Teams, +86 NEF, ranked “strongly for web and desktop conferencing.”·
  • Cisco Webex Calling, +85 NEF, scored high for including audio transcription services.

“Customers are benefiting from organizations that have fast access to information, as it can offer better issue resolution and provides personalized interactions,” Randall said. “UCaaS vendors moving in line with this trend will push ahead of their competitors, with SoftwareReviews’ UCaaS data quadrant reflecting the current state of this shifting marketspace. Major players in this space are all positioned as market leaders and are investing heavily in their customer experience solutions.”

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

The Gately Report: Palo Alto Networks, Channel Partners Primed for Strong 2022

By | Managed Services News

The REvil ransomware gang has been shut down in a Russian raid.

Ascending to the Nasdaq 100, Palo Alto Networks is in a strong position to help its channel partners gain new opportunities and prosper in 2022.

The Gately Report logoThat’s according to Karl Soderlund, Palo Alto Networks’ senior vice president of worldwide channel sales. The cybersecurity vendor works with resellers, distributors and MSSPs.

Palo Alto Networks recently joined the Nasdaq 100. It’s the top 100 largest domestic and international non-financial companies on the Nasdaq exchange based on market capitalization. The vendor was added as part of the index’s annual reconstitution.

In addition, Palo Alto Networks has joined the Microsoft 365 Networking Partner Program to provide direct and efficient connectivity for Microsoft 365 users. This is through its Prisma Access service, facilitating what the company calls an optimal user experience aligned with Microsoft’s connectivity principles.

What’s In Store For Palo Alto Networks Channel Partners in 2022

Palo Alto Networks' Karl Soderlund

Palo Alto Networks’ Karl Soderlund

In a Q&A with Channel Futures, Soderlund talks about these developments and what’s in store for partners in 2022.

Channel Futures: What’s the significance of Palo Alto Networks joining the Nasdaq 100? What does it mean to partners?

Karl Soderlund: It means a lot to us, we’re really proud to join the Nasdaq 100. Many of our customers and our partners are among the great companies that participate. We believe the inclusion of Palo Alto Networks really reconfirms our transformation to being the cybersecurity partner of choice for organizations around the globe. So we’re very proud and happy to be to be part of that.

CF: How will partners benefit from Palo Alto Networks joining the Microsoft 365 Networking Partner Program? Does it create new opportunities for them?

KS: It will absolutely benefit our partners. The reality is with how massive the Microsoft 365 base is out there. The opportunity to increase our customers’ security posture is at record levels and the need is there. So being part of this partner program will give us that opportunity to meet that need. There’s a great opportunity for our partners to not only promote this into their customer base, who are Microsoft environments, but also look at other opportunities beyond that. So whether it be inclusive of adding services to it, looking at other areas to protect and secure the network, it’s just another opportunity for our partners to come in with a world-class solution with two world-class partners that are together.

Scroll through our slideshow above for more from Soderlund and more of this week’s cybersecurity news.

Jan 14

Microsoft Vet Jeff Turner No Longer Nextiva’s Head of Channel Marketing

By | Managed Services News

Nextiva plans to continue growing the size and scope of its channel marketing organization.

Microsoft vet Jeff Turner is leaving his role as Nextiva‘s head of channel marketing after taking the position just last July.

Nextiva's Jeff Turner

Jeff Turner

Nextiva confirmed Turner’s exit and sent us a statement from Chris Reaburn, it’s chief marketing officer.

Jeff Turner has resigned from his position as head of channel marketing at Nextiva, and we wish him the best of luck,” he said. “Nextiva is committed to empowering our channel partners by providing them with the best in tools, programs and support. And we’ll do so while we continue to grow the size and scope of the channel marketing organization. We’re continually growing this critical part of the business and over the last several months we’ve added new programs and campaigns to support our growing number of channel partners.”

Turner didn’t respond a LinkedIn request for comment.

Turner previously was with Microsoft for nearly 17 years. He most recently was senior director of cloud sales, indirect channel partners.

Last August, Eric Martorano left his job as Nextiva’s chief revenue officer. The Microsoft vet is now Kinly’s executive vice president and managing director of the Americas.

Last fall, Nextiva announced it raised $200 million in funding from Goldman Sachs Asset Management in its first external funding round, at a $2.7 billion valuation. The company will use the money to accelerate its innovation, go-to-market expansion and growth in global markets.

At last November’s Channel Partners Conference & Expo, Turner (see below) talked about how the money would not only fuel product innovation, but also support for partners.

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

Jan 14

Big Channel M&A Update: 8×8, CDW, ConnectWise, Ingram Micro, More

By | Managed Services News

A global cloud service provider and a boutique IT services and support firm were among those acquired.

M&A news continues to dominate the channel in recent months, and December was no exception. There were some enormous deals, including the much talked about 8×8 acquisition of competitor Fuze. Although that deal was among Channel Futures’ most-read stories, the transaction didn’t have the biggest price tag. At least five of the companies we feature in the slideshow above are deals worth more than $1 billion dollars. And one is valued at close to $30 billion.

However, some channel companies were less about acquisition and more about shedding assets. Ingram Micro sold a division of its company to one of France’s largest companies. The sale is worth billions as well.

Speaking of bllions, CDW closed on its purchase of Sirius, a deal with huge MSP ramifications.

Scroll through the images above to see the latest deals in the channel. Then check out what we thought were the biggest mergers and acquisitions of 2021!

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