Category Archives for "Managed Services News"

Nov 23

These 10 Channel Stocks Point to Optimism for Partners

By | Managed Services News

We looked at some stock prices of companies that make their living in the channel.

Large swaths of the American workforce enter Thanksgiving feeling economic headwinds of all kinds, but do channel businesses and their investors feel similarly?

Stockholders across the board have been averting their eyes from red font on their investment portfolios in recent months. The NASDAQ Composite Index fell to its lowest of the year on Nov. 3 at 10,343, its lowest since the summer of 2020. The S&P Dow Jones Indices declared the S&P 500 a bear market on June 13. That hadn’t occurred since March 2020 when the you-know-what kicked off in full-force.

Peter Radizeski, president of Rad-Info, said many public companies have been lowering their guidance in the last two quarters and attributing the change to “macro environment” trends, including exchange rates, inflation and the war in Ukraine war. Many of them have conceded publicly that their enterprise deals will take longer to close as a result, Radizeski said.

Radizeski, Peter_Rad-Info

Rad-Info’s Peter Radizeski

And technology companies have not been spared.

The NASDAQ-100 Technology Sector Index peaked at 9,840 on Nov. 18, 2021. It has gradually fallen since then. The index made some gains in the summer before plummeting in August and then again in September and October, hitting 5,350 on Oct. 14. Now the Nasdaq’s tech index stands at 6,072, an improvement from a month ago but still a paltry comparison where it stood earlier this year.

The index includes popular consumer brands like Apple, Match Group and Meta, as well as giants in enterprise technology like Microsoft, Zoom and Palo Alto.

At the same time, layoffs are hitting the tech sector hard, with HP, Intel and other big names announcing bloodletting. Layoffs have hit the telecom sector in addition to the IT sector, with RingCentral shedding 10% of its workforce. Moreover, one of the largest carriers that transacts through agents has cut part of its enterprise sales team, sources tell Channel Futures.

The Partner Impact

But those are vendors that sell through the channel. How are the actual channel partners faring? Partners have been suffering through economic challenges all year long, the foremost being that damn supply chain.

Channel Futures analyzed a list of 10 publicly traded channel partners to see how their stocks have been performing. The list attempts to include all types of channel partners including VAR-MSP hybrids, ISVs, distributors and systems integrators. We’ve also got a research firm that dabbles in the agent space as well as technology services distributor Intelisys, which has helped propel its parent company ScanSource into the agent space.

An exploration of these businesses and their stocks shows that investors haven’t lost confidence in the channel. Channel partners saw their share prices suffer in the fall, but most have rebounded and are working their way back up to the high points they enjoyed in late 2021 and early 2022. A further analysis of their earnings reports indicates that executives still see strong demand from their customers for their technology sourcing and services.

Scroll through the 10 images above to learn about how these channel companies have been faring on the stock market.

 Allison Francis contributed to this report.

Nov 23

Meet Channel Futures’ Top 20 Communications & Collaboration Channel Leaders for 2022

By | Managed Services News

This is our fourth Channel Leaders of the Year list highlighting some of the biggest names in the industry.

Remote work has forever changed the face of business. These 20 communications and collaboration leaders are stepping up to move the channel forward.

This is the fourth in a series of Channel Futures Channel Leaders of the Year lists. We are unveiling them one-by-one until the end of the year. They include senior partner executives in cloud, security, networking and connectivity, EMEA, managed services, distribution and cloud.

These leaders have earned a reputation as partner-friendly, customer-focused and future-minded. Some of them have been putting their mark on the industry for decades; others are rising stars. These leaders will determine the future of the channel as they redefine the partner-supplier relationship.

We’ve chosen these leaders based on their company’s market share, growth potential, strength of partner network, scope of partner program and the individual’s impact on the partner ecosystem. Partner feedback played a key role, with special attention on how these individuals supported and advocated for their agent, VAR and MSP partners.

These leaders will be eligible for our 2023 Channel Futures Influencer of the Year Award, as well as the Channel Futures/Channel Partners Circle of Excellence Award.

See our slideshow above for our list of 20 EMEA channel leaders of the year for 2022. They are listed in alphabetical order.

Then, check out our other 2022 Channel Leaders lists:

Nov 23

Dell Beats Estimates as Headwinds Persist, Project Alpine Available for AWS

By | Managed Services News

PCs and server revenues were weak, but storage revenues were a bright spot.

Dell Technologies financial results were slightly better than expected during its most recent fiscal quarter. But the company continues to forecast weakness.

During the third quarter of its fiscal year, ending Oct. 29, Dell reported revenues of $24.7 billion. While that exceeded consensus estimates of $24.37 billion, it’s a 6% decline compared to the same period last year.

Operating income for the period was $1.76 billion. But revenues were near the high-end of the $23.8 billion-$25 billion range Dell had forecast in August. Nevertheless, the company had lowered its revenue forecast by 8% at the time.

Based on the current demand environment, CFO Tom Sweet warned that fourth quarter revenue would fall between $23 billion and $24 billion. At the midpoint, that would amount to a 16% decline, Sweet noted. Offsetting the declines, he said Dell is lowering costs and benefiting from improvements to its supply chain.

Dell's Tom Sweet

Dell’s Tom Sweet

“As we continue to navigate through supply chain dynamics, improving working capital efficiency and reducing inventory remains a priority,” Sweet said during Dell’s earnings call.

Weak PC and Server Demand

Dell’s Infrastructure Solutions Group (ISG) revenues rose 12%, to $9.6 billion. Officials said that stronger demand for storage helped offset a sharper-than-expected decline for servers.

Dell's Chuck Whitten

Dell’s Chuck Whitten

“We reduced server backlog consistent with our Q2 commentary and delivered strong profitability as our model allowed us to access component cost deflation faster than the rest of the industry,” said co-COO Chuck Whitten. “And we stayed focused on relative performance in the most profitable segments of the market.”

Noting the industry-wide falloff in PC demand, Whitten claimed that Dell had gained market share.

“Despite some expected distortions in the PC market given elevated competitor backlog, we continued to gain commercial PC unit share in Q3 and have now gained share in 35 of the last 39 quarters,” Whitten said.

Revenues of Dell’s Client Systems Group (CSG) ($13.8 billion) declined 17% year-over-year. Given the lower PC demand, Dell expects average selling price (ASP) pressure to continue.

“Obviously, in a declining demand environment, there is a little bit of ASP pressure, which we would expect that we might see next year,” Sweet said. “However, I do think that if you look at our mix of products and where we’re focused on in market, whether it’s due to configuration or tax rates in the client space, or the fact that our servers that we’re shipping have a thicker content rate from a memory perspective, those should all be helpful as well.”

Project Alpine: Dell PowerFlex for AWS

Whitten noted the release on Tuesday of the first deliverable from its new Project Alpine. Whitten emphasized that Dell’s ISG has launched more than 30 products during the past 13 weeks. Among them were six Dell Apex multicloud and edge-as-a-service solutions. Launched at Dell Technologies World earlier this year, the Dell PowerFlex is a software-defined storage solution that provides block storage.

The first iteration of the Dell PowerFlex is now available in the AWS Marketplace. As part of Project Alpine, Dell also plans solutions for Microsoft Azure, Google Cloud, Red Hat, VMware and SUSE.

“With a cloud-first design point, PowerFlex on AWS is the first of Dell’s … storage offerings available in the public cloud as part of Project Alpine,” Whitten said. “Our efforts to bring our … storage software to public cloud is to provide multicloud data mobility and simplify data management. It will enable customers to use Dell storage software capabilities and APIs wherever their data resides, without the need for purpose-built or specialized public cloud infrastructure.”

The block storage services provide data mobility, snapshots, migrations of storage volumes and security. According to Dell, PowerFlex can manage millions of IOPS with sub-millisecond latency and can scale to thousands of instances. The company designed it to create a fault-tolerant block storage services layer by spanning AWS regions and availability zones.

 

Nov 23

Meet Channel Futures’ Top 20 Communications & Collaboration Channel Leaders for 2022

By | Managed Services News

This is our fourth Channel Leaders of the Year list highlighting some of the biggest names in the industry.

Remote work has forever changed the face of business. These 20 communications and collaboration leaders are stepping up to move the channel forward.

This is the fourth in a series of Channel Futures Channel Leaders of the Year lists. We are unveiling them one-by-one until the end of the year. They include senior partner executives in cloud, security, networking and connectivity, EMEA, managed services, distribution and cloud.

These leaders have earned a reputation as partner-friendly, customer-focused and future-minded. Some of them have been putting their mark on the industry for decades; others are rising stars. These leaders will determine the future of the channel as they redefine the partner-supplier relationship.

We’ve chosen these leaders based on their company’s market share, growth potential, strength of partner network, scope of partner program and the individual’s impact on the partner ecosystem. Partner feedback played a key role, with special attention on how these individuals supported and advocated for their agent, VAR and MSP partners.

These leaders will be eligible for our 2023 Channel Futures Influencer of the Year Award, as well as the Channel Futures/Channel Partners Circle of Excellence Award.

See our slideshow above for our list of 20 EMEA channel leaders of the year for 2022. They are listed in alphabetical order.

Then, check out our other 2022 Channel Leaders lists:

Nov 23

GoTo CEO Paddy Srinivasan Talks Hybrid Work, Zero Trust and Partner Relationships

By | Managed Services News

“Our products are essential products, not nice-to-have products,” he said.

GoTo CEO Paddy Srinivasan has worked his way up at the company for nearly a decade. When GoTo was LogMeIn, he served six years as the senior vice president of products and as general manager, where he scaled the company from $130 million to $1 billion in revenue. In addition, Srinivasan’s success outside of GoTo includes time working at Amazon where he led data and machine learning for Alexa’s core AI engine.

Whether it’s starting from scratch or leading hundreds of people, he loves recruiting, building multidisciplinary teams and getting people to do the best work of their careers.

Part of doing that “best work” means establishing an environment for employees that fosters flexibility. In this interview with Channel Futures (see slideshow above) Srinivasan discusses what truly makes GoTo more than just a hybrid work environment. As he puts it, how can you develop products that promote flexibility for customers without talking the talk and walking the walk for GoTo employees? In the interview, he also takes on topics such as security and zero trust, as well as what it means to build solid relationships among GoTo’s partners.

Channel Futures: Before you became president and CEO in August, you held other positions at GoTo. How did your time in those roles shape your ability to lead the organization now?

GoTo's Paddy Srinivasan

GoTo’s Paddy Srinivasan

Paddy Srinivasan: I’ve been associated with this company on and off for almost 10 years now. I’ve had a variety of different roles, most of them in R&D or product and engineering. But I’ve also spent time as the general manager for about a third of our business. So I’m very familiar with most of our products and our technologies, but also importantly, our customers and partner ecosystem. So that to me has been the biggest preparation for me to take on this new expanded role.

I feel like in a tech company there are two things that really matter. One, how well do you know your customer and their unmet needs? Two, can we provide the technology that helps these customers solve those problems in a unique and beneficial way? I feel like some of the roles that I’ve had over the last 10 years have really put me in a good position to answer both those questions with an emphatic “yes.”

Read the remainder of our Q&A in the slideshow above.

Nov 23

IBM, AT&T, NTT Among Global Managed Cyber Services Leaders

By | Managed Services News

MDR will be the fastest-growing sector of managed security services.

Managed cyber services will be a gold mine for the channel in the coming years. Expect the global value of this market to reach nearly $50 billion by 2027.

That’s according to MarketsandMarkets, which expects a compound annual growth rate (CAGR) of more than 12% through 2027. It values the current market at slightly less than $28 billion.

Major managed cyber services vendors include IBM, AT&T, NTT, Accenture, Secureworks, CrowdStrike, F5 and more.

Some factors driving market growth include increased usage of cloud technology and IoT devices in enterprises, and growing demand for strong and cost-effective security services to monitor security events.

MDR Services Most in Demand

The managed detection and response (MDR) segment should have the highest compound annual growth rate (CAGR) through 2027. MDR provides organizations with threat-hunting services and responds to threats when discovered. Security providers provide MDR customers access to their pool of security researchers and engineers, who are responsible for monitoring networks, analyzing incidents and responding to security cases.

Among key features of MDR services are continuous threat monitoring, detection and response, endpoint threat detection, threat intelligence, threat hunting, and incident analysis and response. IBM, Secureworks, Trustwave, RSI Security, Atos, Accenture, Proficio, CrowdStrike, Cyflare, and Avertium are some key MDR service providers.

Increasing demand for security from SMEs to improve their productivity and knowledge base has triggered vendors to provide services at a lower cost. Managed cyber services are the best fit for SMEs as cost-effectiveness is its biggest advantage. The adoption and acceptance by SMEs will help expand their customer base and enhance business efficiency. Governments are also taking initiatives to protect SMEs in their respective countries.

Look for IT spending in the SME segment to increase at a high rate, says MarketsandMarkets. The CAGR for IT spending by SMEs in EMEA between 2018 and 2023 should be nearly 4%, compared to less than 3% for the overall market. This rise is expected to give MSSPs a boost. Therefore, MSSPs are focusing on the SME segment to acquire potential customers.

By region, Asia Pacific should have the highest CAGR through 2027. Asia Pacific has a mix of developing and developed countries. Government regulations, increasing cybersecurity incidents, and cloud technology adoption in the region are driving market growth there.

Nov 23

Meet Channel Futures’ Top 20 Communications & Collaboration Channel Leaders for 2022

By | Managed Services News

This is our fourth Channel Leaders of the Year list highlighting some of the biggest names in the industry.

Remote work has forever changed the face of business. These 20 communications and collaboration leaders are stepping up to move the channel forward.

This is the fourth in a series of Channel Futures Channel Leaders of the Year lists. We are unveiling them one-by-one until the end of the year. They include senior partner executives in cloud, security, networking and connectivity, EMEA, managed services, distribution and cloud.

These leaders have earned a reputation as partner-friendly, customer-focused and future-minded. Some of them have been putting their mark on the industry for decades; others are rising stars. These leaders will determine the future of the channel as they redefine the partner-supplier relationship.

We’ve chosen these leaders based on their company’s market share, growth potential, strength of partner network, scope of partner program and the individual’s impact on the partner ecosystem. Partner feedback played a key role, with special attention on how these individuals supported and advocated for their agent, VAR and MSP partners.

These leaders will be eligible for our 2023 Channel Futures Influencer of the Year Award, as well as the Channel Futures/Channel Partners Circle of Excellence Award.

See our slideshow above for our list of 20 EMEA channel leaders of the year for 2022. They are listed in alphabetical order.

Then, check out our other 2022 Channel Leaders lists:

Nov 23

IBM, AT&T, NTT Among Global Managed Cyber Services Leaders

By | Managed Services News

MDR will be the fastest-growing sector of managed security services.

Managed cyber services will be a gold mine for the channel in the coming years. Expect the global value of this market to reach nearly $50 billion by 2027.

That’s according to MarketsandMarkets, which expects a compound annual growth rate (CAGR) of more than 12% through 2027. It values the current market at slightly less than $28 billion.

Major managed cyber services vendors include IBM, AT&T, NTT, Accenture, Secureworks, CrowdStrike, F5 and more.

Some factors driving market growth include increased usage of cloud technology and IoT devices in enterprises, and growing demand for strong and cost-effective security services to monitor security events.

MDR Services Most in Demand

The managed detection and response (MDR) segment should have the highest compound annual growth rate (CAGR) through 2027. MDR provides organizations with threat-hunting services and responds to threats when discovered. Security providers provide MDR customers access to their pool of security researchers and engineers, who are responsible for monitoring networks, analyzing incidents and responding to security cases.

Among key features of MDR services are continuous threat monitoring, detection and response, endpoint threat detection, threat intelligence, threat hunting, and incident analysis and response. IBM, Secureworks, Trustwave, RSI Security, Atos, Accenture, Proficio, CrowdStrike, Cyflare, and Avertium are some key MDR service providers.

Increasing demand for security from SMEs to improve their productivity and knowledge base has triggered vendors to provide services at a lower cost. Managed cyber services are the best fit for SMEs as cost-effectiveness is its biggest advantage. The adoption and acceptance by SMEs will help expand their customer base and enhance business efficiency. Governments are also taking initiatives to protect SMEs in their respective countries.

Look for IT spending in the SME segment to increase at a high rate, says MarketsandMarkets. The CAGR for IT spending by SMEs in EMEA between 2018 and 2023 should be nearly 4%, compared to less than 3% for the overall market. This rise is expected to give MSSPs a boost. Therefore, MSSPs are focusing on the SME segment to acquire potential customers.

By region, Asia Pacific should have the highest CAGR through 2027. Asia Pacific has a mix of developing and developed countries. Government regulations, increasing cybersecurity incidents, and cloud technology adoption in the region are driving market growth there.

Nov 23

Meet Channel Futures’ Top 20 Communications & Collaboration Channel Leaders for 2022

By | Managed Services News

This is our fourth Channel Leaders of the Year list highlighting some of the biggest names in the industry.

Remote work has forever changed the face of business. These 20 communications and collaboration leaders are stepping up to move the channel forward.

This is the fourth in a series of Channel Futures Channel Leaders of the Year lists. We are unveiling them one-by-one until the end of the year. They include senior partner executives in cloud, security, networking and connectivity, EMEA, managed services, distribution and cloud.

These leaders have earned a reputation as partner-friendly, customer-focused and future-minded. Some of them have been putting their mark on the industry for decades; others are rising stars. These leaders will determine the future of the channel as they redefine the partner-supplier relationship.

We’ve chosen these leaders based on their company’s market share, growth potential, strength of partner network, scope of partner program and the individual’s impact on the partner ecosystem. Partner feedback played a key role, with special attention on how these individuals supported and advocated for their agent, VAR and MSP partners.

These leaders will be eligible for our 2023 Channel Futures Influencer of the Year Award, as well as the Channel Futures/Channel Partners Circle of Excellence Award.

See our slideshow above for our list of 20 EMEA channel leaders of the year for 2022. They are listed in alphabetical order.

Then, check out our other 2022 Channel Leaders lists:

Nov 23

IBM, AT&T, NTT Among Global Managed Cyber Services Leaders

By | Managed Services News

MDR will be the fastest-growing sector of managed security services.

Managed cyber services will be a gold mine for the channel in the coming years. Expect the global value of this market to reach nearly $50 billion by 2027.

That’s according to MarketsandMarkets, which expects a compound annual growth rate (CAGR) of more than 12% through 2027. It values the current market at slightly less than $28 billion.

Major managed cyber services vendors include IBM, AT&T, NTT, Accenture, Secureworks, CrowdStrike, F5 and more.

Some factors driving market growth include increased usage of cloud technology and IoT devices in enterprises, and growing demand for strong and cost-effective security services to monitor security events.

MDR Services Most in Demand

The managed detection and response (MDR) segment should have the highest compound annual growth rate (CAGR) through 2027. MDR provides organizations with threat-hunting services and responds to threats when discovered. Security providers provide MDR customers access to their pool of security researchers and engineers, who are responsible for monitoring networks, analyzing incidents and responding to security cases.

Among key features of MDR services are continuous threat monitoring, detection and response, endpoint threat detection, threat intelligence, threat hunting, and incident analysis and response. IBM, Secureworks, Trustwave, RSI Security, Atos, Accenture, Proficio, CrowdStrike, Cyflare, and Avertium are some key MDR service providers.

Increasing demand for security from SMEs to improve their productivity and knowledge base has triggered vendors to provide services at a lower cost. Managed cyber services are the best fit for SMEs as cost-effectiveness is its biggest advantage. The adoption and acceptance by SMEs will help expand their customer base and enhance business efficiency. Governments are also taking initiatives to protect SMEs in their respective countries.

Look for IT spending in the SME segment to increase at a high rate, says MarketsandMarkets. The CAGR for IT spending by SMEs in EMEA between 2018 and 2023 should be nearly 4%, compared to less than 3% for the overall market. This rise is expected to give MSSPs a boost. Therefore, MSSPs are focusing on the SME segment to acquire potential customers.

By region, Asia Pacific should have the highest CAGR through 2027. Asia Pacific has a mix of developing and developed countries. Government regulations, increasing cybersecurity incidents, and cloud technology adoption in the region are driving market growth there.

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