Category Archives for "Managed Services News"

Sep 22

A Remote-First Approach Helps Meet Employees Where They Are

By | Managed Services News

‘Remote first” allows organizations to put processes, tools and systems in place that allow for quick collaboration.

The impact of the COVID-19 pandemic has been widespread regardless of business size or type. For many businesses, the dispersed workforce caused by social distancing restrictions has created the need to do things differently and reach customers in new ways. Business models that were previously successful just won’t work anymore because of the need for employees and customers to stay at a safe distance. Today, there is a need for a remote first approach.

The disruptions in physical locations necessitated new ways of operating–making the move from physical business to digital business, from on-premise service to pick-up or house calls, and from in-person interactions to digital ordering and fulfillment. When COVID-19 hit, business leaders were forced to immediately reimagine their operating models in a way that would allow them to stay viable and available with a remote workforce, as well as find new ways to reach customers and deliver products and services. These changes are likely to stick around for a while.

For many organizations, all of this has meant opting for a remote first model for employees and customer interactions. A remote first setup allows organizations to put processes, tools and systems in place that allow for quick collaboration and mobilization of their workforces, rapid response to customer needs, and the agility to monitor the performance of these newly stood up systems–from anywhere. This post will focus on the importance of remote first when it comes to employee interactions. Next month we will focus on customer interactions.

Connecting Employees to Each Other

Whether your organization is still fully remote or you are working with a hybrid model with some employees on-site while others remain at home, it’s imperative to keep employees connected to their systems and applications as well as each other.

Adopting unified communications tools allows teams to connect and collaborate with screen sharing, file sharing, IM, call forwarding to a mobile number, and audio and video conferencing. For many that are working from home, bandwidth is an ongoing challenge, with other family members or housemates competing for connectivity. To help with this, employees can reconfigure their home WiFi to help prioritize device applications, but it is not likely the best option for most. To establish a dedicated, enterprise-grade WiFi connection, another option is Comcast Business at Home.

Connecting Employees to Their Data

The paradigm for an organization’s data has also changed. Traditionally, data was confined to one place–typically on premises, at the HQ office. When COVID-19 hit, the data was still there, but everyone was outside. To access the data, organizations needed a way for employees to securely connect via private encrypted or VPN connections. Pre-COVID-19, these connections were likely set up to allow access to a limited number of employees–most definitely not the entire workforce.

To address this potential bottleneck of traffic trying to log in to an HQ’s VPN and improve performance, organizations can use a SD WAN solution that provides the ability to respond to significant swings in inside and outside traffic patterns. This network agility enables increased employee productivity, improved customer experience and automated network management.

Limited access to office spaces also includes IT managers who are more than likely also working from home. A remote first model shift includes rethinking how they manage and monitor their network from afar. Using a platform like ActiveCore allows centralized network control via software applications. Having virtual network functionality can automate many network functions, speed up application deployment and simplify resource management.

Strategic implementation of a remote first system can help organizations navigate new work environments and manage changing customer expectations amid the pandemic and beyond.

This guest blog is part of a Channel Futures sponsorship.

Sep 22

Linode Welcomes Partners Overlooked by Cloud Giants

By | Managed Services News

The alternative cloud provider says it is “leveling the playing field” for smaller MSPs.

Cloud provider Linode is on the hunt for new partners, targeting firms it says the hyperscale giants neglect.

Valued at around $1 billion, Linode claims to be the biggest independent cloud vendor outside of AWS, Google and Microsoft. The company says it draws SMB-focused partners to its channel program because it offers better pricing and service compared to its rivals.

Linode's Jonathan Hill

Linode’s Jonathan Hill

“There is no advantage to being a small MSP in a hyperscale world,” said Jonathan Hill, VP of revenue operations at Linode. “You often don’t have the volume to drive price discounts and you aren’t big enough to justify the level of support you need. But the cloud playing field has leveled and providers like Linode have built programs that open the door for MSPs to increase their revenue streams and profit margins.”

Philadelphia-headquartered Linode said it has recruited more than 150 new partners since launching its partner program in January. They include managed hosting companies, web development agencies, managed service providers, and systems integrators.

Overpaying for Cloud

Hill said the alternative cloud provider is eyeing traditional resellers and partners that want to add multicloud. Also, agencies and design companies adding cloud services, and systems integrators looking for “something different to the norm.”

“Our focus is on how to support developers and innovation teams around delivering what their organisations want,” he said. “These will be smaller companies that want to achieve their goals without overpaying for cloud, so partners may focus on small and midsize businesses.”

Hill wouldn’t specify what percentage of its sales go through channel partners; he describing its relationship with partners “as strategic.” However, he said the company wants to increase its partner base and support more customers through partners.

“As we expand our services … for developers such as around Kubernetes, we will work with partners on those more consultative sales,” he said.

Partners can access specific prices, a dedicated support team and marketing via content, webinars, blogs, demand generation, and MDF.

“Our partners are looking for ways to maximize their margins and find ways to open up new revenue streams. For many partners … an alternative cloud provider like Linode is often a better fit,” said Hill.

Existing partners include BitPusher, Cloudways, Pressidium, Stark & Wayne, Cloudnet, Jarvus, Savvii, and Configr. Several have headquarters in the U.K.

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

Sep 21

Green House Data Unites Acquired Companies Under Lunavi Brand

By | Managed Services News

Green House Data, now Lunavi, has acquired seven companies in six years.

Green House Data has rebranded to Lunavi to unify its recently acquired companies and nine locations throughout North America under one name.

Over the past six years, Wyoming-based Green House Data has expanded services in Microsoft Azure, apps, security and disaster recovery through seven acquisitions. It deepened its talent bench and expanded partnerships.

It also almost doubled its multiyear development deals with clients in technology, energy, financial services, health care and others.

Shawn Mills is Lunavi’s CEO. He said the company is reasserting its commitment to customers and partners to address their digital transformation needs. The company now can better communicate a greater sense of unity after seven acquisitions over six years, he said.

Lunavi's Shawn Mills

Lunavi’s Shawn Mills

“We now have the ability to take a customer on their full end-to-end journey from managed services to building great cloud-native apps, and tie it all together with a smooth delivery process to usher innovation from ideation to production,” Mills said.

The new branding also helps the company to better capitalize on partnerships to advance customers’ businesses, Mills said. It recently did this in taking Clubessential from legacy IT to custom hybrid cloud. It also helped an international retailer modernize its in-store retail customer experience.

Collaborative Process

The company’s new name, Lunavi, combines two critical attributes: “lu” meaning light and “navi” meaning navigation, it said.

Rebranding has been a “collaborative, creative process” involving partner feedback, Mills said. Also, management throughout the organization and industry experts provided input.

“Bringing Deliveron and Green House Data and our nine locations under our new branding as Lunavi helps us to better unify our organization and communicate our core strengths to address partner and customer needs, from migrating legacy infrastructure to the cloud to enabling cloud-native, modern application development,” he said.

Lunavi is a Microsoft Gold Partner, Azure Expert MSP and VMWare Cloud Verified partner. It offers expertise in the Microsoft community, and enterprise IT software and services.

The company can leverage solutions and collaborate with partners to help customers throughout the end-to-end IT journey, Mills said.

Lunavi can offer the best of both worlds to address customer needs with the ability provide attentive care and the broad solution set of a true market leader and innovator,” he said.

Lunavi is focused on fueling partnerships to help customers address market needs, create value, and position themselves for success.

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

Sep 21

Equinix Fends Off Netwalker Ransomware, But the Ongoing Threat Is Real

By | Managed Services News

The colocation provider says it managed to mitigate the threat successfully. Other victims weren’t so lucky.

In a statement published on its website, Equinix said that the ransomware attack on its infrastructure disclosed earlier this month has been fully contained. The attack didn’t affect customers and no data was lost, the provider of connectivity and data center services said.

“Our mitigation efforts have yielded full containment of the recent security incident,” the company wrote.

Equinix had said earlier that it was able to reach a milestone in its containment and mitigation efforts “that we believe will prevent the release of any data associated with this incident,” and that all internal systems were close to being fully restored.

This article by Maria Korolov originally appeared on Channel Futures’ sister site, Data Center Knowledge.

The company still hasn’t released details about the attack, but according to a report by BleepingComputer, the particular strain of ransomware involved was Netwalker, and attackers asked for $4.5 million in ransom. The attackers didn’t just encrypt company systems and make them unusable, however; they also indicated that they stole files containing financial information, payroll, accounting, audits and data center reports.

Equinix did not confirm any details about Netwalker in its statement. The company hasn’t responded to repeated requests for comment by Data Center Knowledge.

With 2019 revenue of $5.5 billion and approximately 200 data centers around the world, Equinix supports thousands of customers, including many of the world’s largest corporations.

In August, a power outage at a London data center affected hundreds of Equinix clients, and there were many complaints about a lack of communication on the part of the data center provider. This time, however, Equinix posted regular updates about the attack and its response, even if the information provided was very limited.

In addition, there are no signs or public reports that any customers were affected, an indication that Equinix was well prepared for an attack of this type.

TAG Cyber's Katie Teitler

TAG Cyber’s Katie Teitler

“Their internal systems were kept separate from clients’ systems,” said Katie Teitler, senior analyst at TAG Cyber, a security research firm. “This is one of the principles of zero trust, and one of the reasons zero trust has been so buzzworthy in the last few years. If Equinix’s customers’ systems had been touched, this would be an even bigger story.”

Netwalker Hits Equinix, Other High-Profile Companies

The Netwalker ransomware allegedly used in the Equinix attack appears to have been involved in other recent high-profile attacks.

In June, the University of California, San Francisco, paid $1.14 million to attackers after ransomware took down servers at its school of medicine.

Netwalker is relatively new, active for about a year, according to a report by Heimdal Security, and was created by a group of Russian-speaking hackers.

In March, it shifted to a ransomware-as-a-service model, and in April the group behind it started recruiting experienced network hackers to go after big targets like businesses, hospitals and government agencies by looking for unpatched VPN appliances, weak Remote Desktop Protocol passwords, and exposed web applications.

The attackers use a pants-and-suspenders strategy to get their paydays. They would first shut down systems, encrypt all the files on them, and delete all the backups they could find. But if their victims had a good, isolated set of backups and a robust recovery plan, they would have a second threat: They would post screenshots of the files they stole on their public website, and if the victims didn’t pay up, they would expose the files themselves.

As a result, in March-July, malicious hackers used the ransomware to extort $25 million from victims, according to McAfee.

For victims, the cost of the ransom is …

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

Sep 21

Netgear 5G Hotspot Pro with Wi-Fi 6 Only Available via in North America via AT&T

By | Managed Services News

The device follows Verizon’s launch of a similar MiFi device from Inseego last week.

A new portable 5G hotspot with support for Wi-Fi 6 from Netgear is now available, but only from AT&T.

AT&T, which resells other Netgear products, is offering the portable hotspot exclusively in North America. Netgear’s 5G Hotspot Pro is the first multimode 5G hotspot with Wi-Fi 6 connectivity offered by AT&T.

A Netgear spokesman confirmed that for North American customers, the hotspot is currently only available for AT&T’s network. Netgear’s channel partners are selling the product in other countries. In select regions there are other exclusive partnerships, such as Orredo in the Middle East and Testra in Australia. The spokesman said Netgear won’t have an unlocked version of the hotspot in North America for at least six months.

While Netgear’s product is AT&T’s first multimode 5G-Wi-Fi 6 hotspot, Verizon last week started shipping Inseego’s new 5G MiFi hotspot. T-Mobile is not actively marketing a multimode hotspot. Portable, the devices are suited both for groups in the field and for small offices and home networks.

Although costly and designed networks that are still emerging, these hotspots may have more appeal than expected before COVID-19 struck.

“The 5G addition is innovative in a hotspot and much needed during a time when many of our customers continue to work and learn from home,” said AT&T Mobility’s GM and EVP David Christopher, in a statement.

Not for Everyone

Nevertheless, such a device could be overkill for many customers. Only a handful of mobile PCs and smartphones support 5G and Wi-Fi 6. While carriers have launched 5G-based wireless networks, critics caution it could be years before reliable coverage is pervasive. Partners have different viewpoints, some steering customers to lower-cost alternatives. Others recommend that those installing new gear will get longer use out of hardware that supports the latest standards.

The new Inseego hotspot from Verizon.

Cost could also impact demand. Netgear’s 5G Hotspot Pro costs a hefty $510. Alternatively, customers can finance the device interest-free through AT&T for $17 per month for 30 months. The Inseego 5G MiFi hotspot from Verizon costs $399, or $17 interest-free for 24 months.

Qualcomm’s Snapdragon x55 5G Modem RF System powers the Netgear 5G Hotspot Pro. The chipset supports any combination of bands including 5G mmWave and sub-6 GHz, standalone and non-standalone modes, according to Qualcomm. It also includes connectivity with existing LTE networks. AT&T said the Netgear 5G hotspot will work in any home or building with access to its 5G network. It also supports AT&T’s 5G+ service now rolling out in 35 major U.S. cities.

The Netgear 5G hotspot has a 5,040 mAh rechargeable battery, touchscreen display and supports 32 simultaneous Wi-Fi connections, AT&T said. The device also is certified for the U.S. government’s FirstNet network for first responders, operated by AT&T.

While Netgear is primarily a consumer brand of high-end networking equipment, the company also sells to small and medium businesses. In 2015, the manufacturer launched its Netgear Solution Provider Program for SMBs.

Inseego’s new hotspot, which Verizon launched, is also based on Qualcomm’s x55 5G modem. Inseego said it customized it with its own dual-band RF technology. The company claims it will provide 2 Gbps connectivity in mmWave bands and higher speed in sub-6 GHz bands. The hotspot will support up to 30 simultaneous connections from Wi-Fi 6-compatible devices. It is equipped with a 3500mAh battery and has a color display. Verizon said it will offer an optional add-on e 8500mAh accessory battery later this year.

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