Category Archives for "Managed Services News"

Jan 07

Sexual Harassment in the Channel: We Need to Do Better!

By | Managed Services News

A few men in the channel are causing a lot of problems for women in the channel. And it has to stop.

Dany Bouchedid of COLOTRAQ

Dany Bouchedid

By Dany Bouchedid

It boggles my mind how in this day and age, despite the Me Too movement, TIME’S UP and the general social awakening we have undergone in the channel and beyond, that I STILL TO THIS DAY hear stories of men sexually harassing women in our own industry.  And I’m not even talking about the pervasive and systemic issues of gender bias and pay discrimination against women, but outright sexual harassment.  Many of these situations seem to happen at the industry conferences where these men (and I use that term very loosely) seem to think the rules of the workplace and acceptable conduct don’t apply.  I know of too many utterly deplorable stories to even care to share in this forum.

Sadly, many of the instances go unreported but people who are well-connected in the channel find out one way or another. Even when women push through the fear of retaliation by their employers and negative impacts to their career paths to report the incidents, very little seems to be getting done about it against the culprits.  Even when some of these offenders lose their job for their gross misconduct, we find them landing another job with relative ease somewhere else in the channel. In fact, some go on to sexually harass again and again in future jobs.

I believe the issue is being compounded by the fact that their conduct isn’t reported publicly so future employers never really find out why they were let go by their previous employer. Is it a matter of creating a registry of sorts that you get listed on for these types of offenses?  Maybe that’s what it will take to abolish this abhorrent behavior. Why do we protect the privacy of these offenders like this?

Women Aren’t Getting the Respect They Have Earned

I’m sure these ideas will spark some controversy in the comments section but if you find these ideas outrageous, I have some questions for you. Where is your outrage when you hear about these horrible stories of sexual harassment and sometimes even sexual assault? Where is your outrage over systemic gender bias and workplace discrimination? What are you doing to prevent or stop this behavior within your organizations and in the channel? When you see something do you say something?

Do you want your voice to be heard in the Channel Futures DE&I community? We welcome contributed content. You can check out a few guidelines for submissions here. If you have questions, ideas or something you’d like to submit, contact Managing Editor Buffy Naylor at [email protected]. Let us hear from you!

This channel is chock full of some of the most dynamic, brilliant, hard-working women I have ever seen.  At bare minimum and regardless of gender, women have earned the same respect you would give your male colleagues. When you factor in their gender, you should realize that they had to work twice as hard, twice as smart and twice as long to get to the same levels as some of their male counterparts. Many must constantly make life sacrifices as they juggle holding down the fort at home, raising children and probably supporting a man as he focuses on his career. All the while as they navigate their own career aspirations. With all those factors in mind, they have earned MORE respect by far than their male counterparts.

Start treating women with respect and dignity and do it now. Enough is enough. We need to do better!

Dany Bouchedid is founder and CEO of data center infrastructure solutions provider COLOTRAQ. He is also a member of the Channel Futures DE&I Advisory Board and was named to Channel Futures’ inaugural DE&I 101.

Jan 07

New, Changing Channel Programs: AT&T, Verizon, AWS, N-Able, Zoom, Tech Data

By | Managed Services News

Vendors are all about MDF, co-selling and partner portals these days.

Vendors continue to court the channel with market development funds, discounts and other financial incentives.

Investment in partners appears to be increasing all across the board. We’re seeing it in the networking space, with Juniper Networks expanding benefits for qualifying partners, and younger companies like Bandura Cyber getting in on the agent channel for the first time.

Multiple providers launched new partner portals last month. That includes Verizon, Lumen and Glasswall. Vendors seem to agree that automation and centralized visibility will help differentiate their partner experience from that of their competitors.

We’re also seeing some vendors double down on a co-selling strategy. That includes N-able, which is counting on direct-indirect teamwork to expand in Europe, and AWS, which reports channel integration success.

Scroll through the 17 images above to see the latest channel program updates.

Check out our November channel programs recap if you missed it.

Jan 07

Four M&A Considerations When Selling Your Business

By | Managed Services News

While the sale of a company can be exciting and normally leads to a positive outcome, “the M&A process can be quite confounding and stressful.”

There might not be a hotter topic in the IT space today than mergers and acquisitions (M&A). The private equity world has descended upon us, and the buzz is everywhere. In 2021, global mergers and acquisition volumes have so surpassed $4.3 trillion, according to Refinitiv data. It marks a surge from a total of $3.6 trillion reached in 2020.

Earlier this year, P1 Network News hosted corporate/M&A attorney Garth Stevens, Partner with Arizona law firm Snell & Wilmer. The segment was an attendee favorite, packed with substantive advice that our partners, and all business owners, need to know when it comes to selling their businesses.

For those of you who are being asked about an exit strategy, pay attention. The decision to sell can be lifechanging, and there is much to be considered.

According to Stevens, while the sale of a company can be exciting and normally leads to a positive outcome, “the M&A process can be quite confounding and stressful.”

During the P1 Network News segment, he shared four key considerations when preparing for a potential M&A event:

  1. Have you set your goals and expectations?

The most important thing for someone contemplating a sale: What are your goals and expectations from a sale transaction?  As a seller, you will want to be sure that your goals and expectations are aligned with reality. This is particularly important in terms of aligning your perspective on what your company is worth relative to what the market says and how you intend to be paid. Most buyers these days are private equity firms that do not pay 100% cash at closing and may expect you, as the owner, to retain a portion of ownership–and even remain employed for a period of time after the sale closes. They may also want to pay a (small) portion of the purchase price by giving you an unsecured promissory note.

  1. What can you be thinking about in anticipation of the sale?

First of all, if the business is owned by more than a single owner, you should work to get buy-in from all owner parties as to moving forward with a sale, or at least from those owners who comprise a majority of the company’s ownership. Second, you should do your best to get your house in order. Organize your documents and records. Update your financial records, including, if possible, having your most recent annual financial statements reviewed or even audited. If you have operational, customer or supplier issues that need fixing, get on that. The more organized and “clean” your business is going into the sale process, the easier the process will be. Buyers can lose confidence if a company targeted for acquisition is in administrative disarray, has poor financial accounting or records or has a pattern of unresolved operational problems.

  1. What to expect in the sale process?

A typical M&A deal takes anywhere from two months to six months from start to finish. Phase 1 is the most exciting phase, which may be viewed as the “dating phase.” During this phase, sellers are having discussions with prospective buyers and getting a sense of what a deal is going to look like.  Click on Page 2 to continue reading…

Jan 07

VMware, Microsoft, IBM Among Mobile Device Management Market Leaders

By | Managed Services News

Adoption of cloud-based technology is boosting mobile device management solution usage.

Mobile device management presents a big opportunity for the channel as the global market should nearly quadruple by 2026, exceeding $20 billion.

That’s according to a new MarketsandMarkets report, which expects a compound annual growth rate (CAGR) of nearly 30%. The mobile device management market totaled $5.5 billion in 2021.

Major players include VMware, Microsoft, IBM, Blackberry, Citrix, Google, Cisco, Samsung, SolarWinds, SAP, Ivanti, Sophos, Qualys and more. These players have adopted several organic and inorganic growth strategies to expand their offerings and market share. Those strategies include new product launches, partnerships and collaborations, and acquisitions.

Mobile Device Use Increasing

Mobile device management solutions allow IT teams and administrators to control and distribute security policies to mobile devices accessing sensitive corporate data in their organizations. That ensures the corporate network is secure.

With more employees using one or all of these devices, organizations across all shapes and size are now turning to mobile device management for enhanced data and network security, and improved employee productivity.

The use of mobile devices is increasing across most industries to improve employee productivity. Moreover, businesses are relying on new mobile technologies to gain a competitive advantage in the market. This, in turn, has led to more organizations implementing mobile security procedures. Those include mobile device management, mobile application management and mobile content management. This allows IT administrators to manage smartphones, tablets, Chromebooks and kiosk devices from one central location.

Introducing more devices and endpoints into the business, however, increases the ways hackers can potentially exploit those endpoints and devices. Even organizations with strict security and compliance guidelines for all sensitive data often lack those same stringent security measures for mobile devices. Integrating all mobile devices under a mobile device management software umbrella would help the business close vulnerable gaps.

Adoption of cloud-based technology is boosting mobile device management solution use, according to MarketsandMarkets. Enterprises are increasingly shifting toward cloud services, such PaaS, IaaS, SaaS and BaaS to support their business needs.

Market Challenges

Among challenges, vendors that offer solutions are unable to customize them per specific business requirements. Every business has different security needs for mobile devices that gain access to the corporate network.

In addition, vendors face several challenges while integrating mobile device management into an organization’s existing security and management controls and workflows. However, the right solution can enhance both security and efficiency, allowing an IT administrator to control and monitor systems from a single access point.

By market component, services should record a higher growth rate through 2026. Services play an important role in managing mobile devices within an enterprise environment. Professional services have been further categorized into three types. Those are consulting services, implementation services and support services.

By region, APAC is expected to grow at the highest CAGR through 2026. That’s due to the constant economic growth, increasing the young workforce, and increasing use of tablets and smartphones for business purposes.

Jan 07

9 Channel People Making Waves This Week at Avaya, TBI, More

By | Managed Services News

The people behind our most-read story struck a deal while valuing their company “extremely” low, according to a Forrester expert.

There’s a flurry of channel news in any given week. Yet, some experts or executives make their mark on the Channel Futures’ audience more than others. This week is no exception.

In the slideshow above, we’ve highlighted the stories and people that captured our readers’ attention the most. We’re counting down our top seven stories of the week, as determined by you, the reader.

Hollywood influenced the channel, at least by association, when a “Shark Tank” star merged his company with another MSSP. Google Cloud snatched up an Israeli security company for a cool $500 million. And as Log4j vulnerabilities persist, Edward Gately’s ongoing reporting covers it.

Whether it was Office Depot selling its CompuCom Systems subsidiary or Avaya’s ongoing landmark industry partnership with RingCentral, nine individuals were the backbone of the stories this week, making waves in the channel community.

Click on the slideshow above to discover who they are and to see which stories you read the most the week of Jan. 3-7.

Jan 07

The Definitive Guide To MSP Sales: How Managed Services Providers Build Outperforming Sales Teams

By | Managed Services News

This eBook covers everything for building an outperforming sales team.

We asked several managed services sales experts to share their experiences and advice to help other MSPs get on the fast track to sales growth. In the pages that follow, we’ll reveal the processes, tools, and people skills that experienced MSPs use to:

  • Building A Sales Team/Sales Process
  •  Hiring Sales Reps
  • Managing & Motivating Sales Reps
  • Account Management
  • Compensation

Brought to you by: 

 

 

 

 

Download the eBook today.

Jan 07

The Definitive Guide To vCIO Services: How to Sell Your MSP as a Strategic Partner

By | Managed Services News

This eBook reveals the tips and best practices you’ll need to position your MSP as a strategic
partner for your customers.

You’ll learn:

  • Why the vCIO role is essential at your MSP
  • How vCIOs differ from Account Managers
  • Essential techniques for building relationships and demonstrating value
  • How to move from vendor to trusted advisor with our vCIO roadmap

Brought to you by: 

Download the eBook here.

Jan 07

New, Changing Channel Programs: AT&T, Verizon, AWS, N-Able, Zoom, Tech Data

By | Managed Services News

Vendors are all about MDF, co-selling and partner portals these days.

Vendors continue to court the channel with market development funds, discounts and other financial incentives.

Investment in partners appears to be increasing all across the board. We’re seeing it in the networking space, with Juniper Networks expanding benefits for qualifying partners, and younger companies like Bandura Cyber getting in on the agent channel for the first time.

Multiple providers launched new partner portals last month. That includes Verizon, Lumen and Glasswall. Vendors seem to agree that automation and centralized visibility will help differentiate their partner experience from that of their competitors.

We’re also seeing some vendors double down on a co-selling strategy. That includes N-able, which is counting on direct-indirect teamwork to expand in Europe, and AWS, which reports channel integration success.

Scroll through the 17 images above to see the latest channel program updates.

Check out our November channel programs recap if you missed it.

Jan 07

Four M&A Considerations When Selling Your Business

By | Managed Services News

While the sale of a company can be exciting and normally leads to a positive outcome, “the M&A process can be quite confounding and stressful.”

There might not be a hotter topic in the IT space today than mergers and acquisitions (M&A). The private equity world has descended upon us, and the buzz is everywhere. In 2021, global mergers and acquisition volumes have so surpassed $4.3 trillion, according to Refinitiv data. It marks a surge from a total of $3.6 trillion reached in 2020.

Earlier this year, P1 Network News hosted corporate/M&A attorney Garth Stevens, Partner with Arizona law firm Snell & Wilmer. The segment was an attendee favorite, packed with substantive advice that our partners, and all business owners, need to know when it comes to selling their businesses.

For those of you who are being asked about an exit strategy, pay attention. The decision to sell can be lifechanging, and there is much to be considered.

According to Stevens, while the sale of a company can be exciting and normally leads to a positive outcome, “the M&A process can be quite confounding and stressful.”

During the P1 Network News segment, he shared four key considerations when preparing for a potential M&A event:

  1. Have you set your goals and expectations?

The most important thing for someone contemplating a sale: What are your goals and expectations from a sale transaction?  As a seller, you will want to be sure that your goals and expectations are aligned with reality. This is particularly important in terms of aligning your perspective on what your company is worth relative to what the market says and how you intend to be paid. Most buyers these days are private equity firms that do not pay 100% cash at closing and may expect you, as the owner, to retain a portion of ownership–and even remain employed for a period of time after the sale closes. They may also want to pay a (small) portion of the purchase price by giving you an unsecured promissory note.

  1. What can you be thinking about in anticipation of the sale?

First of all, if the business is owned by more than a single owner, you should work to get buy-in from all owner parties as to moving forward with a sale, or at least from those owners who comprise a majority of the company’s ownership. Second, you should do your best to get your house in order. Organize your documents and records. Update your financial records, including, if possible, having your most recent annual financial statements reviewed or even audited. If you have operational, customer or supplier issues that need fixing, get on that. The more organized and “clean” your business is going into the sale process, the easier the process will be. Buyers can lose confidence if a company targeted for acquisition is in administrative disarray, has poor financial accounting or records or has a pattern of unresolved operational problems.

  1. What to expect in the sale process?

A typical M&A deal takes anywhere from two months to six months from start to finish. Phase 1 is the most exciting phase, which may be viewed as the “dating phase.” During this phase, sellers are having discussions with prospective buyers and getting a sense of what a deal is going to look like.  Click on Page 2 to continue reading…

Jan 07

New, Changing Channel Programs: AT&T, Verizon, AWS, N-Able, Zoom, Tech Data

By | Managed Services News

Vendors are all about MDF, co-selling and partner portals these days.

Vendors continue to court the channel with market development funds, discounts and other financial incentives.

Investment in partners appears to be increasing all across the board. We’re seeing it in the networking space, with Juniper Networks expanding benefits for qualifying partners, and younger companies like Bandura Cyber getting in on the agent channel for the first time.

Multiple providers launched new partner portals last month. That includes Verizon, Lumen and Glasswall. Vendors seem to agree that automation and centralized visibility will help differentiate their partner experience from that of their competitors.

We’re also seeing some vendors double down on a co-selling strategy. That includes N-able, which is counting on direct-indirect teamwork to expand in Europe, and AWS, which reports channel integration success.

Scroll through the 17 images above to see the latest channel program updates.

Check out our November channel programs recap if you missed it.

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