Category Archives for "Managed Services News"

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

SAP SAPPHIRE — Transforming troubled supply chains and customer experience is in the spotlight at this week’s SAP Sapphire conference in Orlando. SAP kicked off the event on Tuesday revealing more than a dozen new or expanded partnerships, and product updates. Like last week’s Dell Technologies World conference, SAP is holding its first live event in three years.

Accenture, Apple, IBM, HCL, EY, Google Cloud, Microsoft, OpenText, Siemens and Wipro are among those with which SAP announced new alliances. The latest partnerships aim to facilitate deeper digital transformation capabilities among the various SAP solutions. At SAP Sapphire, SAP also is outlining a broad set of new solutions and integrations aligned with its promise to accelerate the migration of its traditional software to cloud-native solutions.

Christian Klein, SAP’s CEO and board member, kicked off the opening session with a show of solidarity for Ukraine.

SAP’s Christian Klein at SAP Sapphire 2022.

“We stand side-by-side wisdom against this unjustified and horrible war. And these people, especially the children, they need our help,” Klein said.

Klein said SAP will match any donation made associated with the conference.

Pivoting to the conference agenda, Klein said SAP is emphasizing four core priorities: improving supply chains, business process transformation, co-code application development and enabling environmental sustainability. Helping customers to improve their supply chains is the most obvious opportunity for SAP and its partner ecosystem. While the darkest days of the COVID-19 pandemic, well into its third year, appear to be over, its effects linger. Besides exposing weaknesses in existing supply chains, the pandemic has sparked new expectations moving forward.

According to Klein, 75% of companies globally are experiencing supply chain disruptions.

“So far, only 25% of all enterprises have seen concrete outcomes of data investments into digital transformation,” he said.

Rise with SAP Momentum

A year ago, SAP went live with its Rise with SAP offering, which aims to accelerate the delivery of digital transformation. Klein said SAP now has 2,000 customers using the Rise with business process transformation and cloud migration offering. Among them, 60% are new SAP customers.

“Many of those actually adapted already all of our modular cloud applications in the ERP space,” Klein said.

Klein emphasized several alliance partners that have deployed it for their own operations and to deliver their own solutions. Among them: Accenture, AMD, Atos, HCL, IBM, Microsoft and Wipro. Last week, SAP and Accenture announced the SOAR with Accenture services solution. The new partnership aims to helps large enterprises with their cloud migration with SAP S/4HANA Cloud. Described as a “clean core,” it aims to ease integration with cloud-native business solutions available via the SAP Business Technology Platform (SAP BTP).

Teaming with Apple to Improve Supply Chains

Among the numerous partnerships SAP is revealing is an expanded co-development effort with Apple. The companies’ engineering teams have jointly designed new iOS capabilities to make devices easier to use in …

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

The Purple Guys, a provider of managed IT services to SMBs, is buying Accelerate, an Indianapolis-based MSP. The acquisition, backed by Kian Capital, expands The Purple Guys’ presence in the central U.S. It provides additional resources and support to offer clients access to an even broader portfolio of IT solutions.

Accelerate provides a full suite of IT managed services to businesses in the Indianapolis area. It has specialized in customized IT solutions, cloud services and cybersecurity since 1995.

The Purple Guys’ Kevin Cook

Kevin Cook is CEO of The Purple Guys.

“We are thrilled that the talented Accelerate team will be joining The Purple Guys,” said Cook. “We look to expand our presence in this attractive and growing market,” he said.

“Our top priorities are twofold,” he added. “To be a meaningful partner to our clients by serving all of their IT needs with a focus on enhanced security solutions, and to continue our strategic growth plan to add scale and innovation for our clients and opportunities for our talented people,” Cook said. “Accelerate is another step forward as we expand our footprint and remain committed to our acquisition strategy across the central and southern U.S.”

Tony Schafer is founder and president of Accelerate. He said the acquisition brings The Purple Guys’ unique brand and solutions to central Indiana.

Accelerate’s Tony Schafer

“The two companies share a philosophy of empowering our clients by delivering mission-critical IT services, tailored strategies and world-class support. We look forward to building on our historical success as a part of The Purple Guys.”

This is The Purple Guys’ fifth acquisition since forming a partnership with Kian Capital and ParkSouth Ventures more than two years ago.

Magna5 Acquires Stablenet

Elsewhere, Magna5, the national provider of managed IT services, is buying Stablenet, a North Carolina-based MSP. Stablenet has clients in the manufacturing, legal and financial sectors. This is the fourth managed services acquisition for Magna5. It comes on the heels of the company’s record 2021. Magna5 also saw year-over-year revenue growth of more than 20% in 2022’s first quarter.

Stablenet’s Marc Hill

Marc Hill is CEO of Stablenet.

“We are thrilled to join a company that invests significantly in its state-of-the-art network security and a private cloud infrastructure,” Hill said. “Our customers will benefit immensely from Magna5’s depth of expertise as well as its robust managed IT services offerings.”

Bob Farina is CEO of Magna5. He said the company’s clients are SMBs that look to Magna5 to handle their most mission-critical IT performance needs. The company enhances the experience of its end-users and allows them to focus their resources on activities that are strategic.

“Our strategy is to acquire high-quality local managed IT services providers such as Stablenet, while simultaneously investing in our team and technology as we grow to be able to provide a broad portfolio of innovative, market-leading managed IT and cybersecurity services,” Farina said. “We’re excited to welcome the Stablenet team to the Magna5 family and to provide their customers with added capabilities and resources. In addition, we are thrilled to expand into the growing Charlotte market as we continue to extend our footprint.”

Magna5’s Bob Farina

The demand for real-time cybersecurity protection, data backup/recovery, centralized network monitoring, cloud hosting and 24/7 help desk support combined with Magna5’s superior service offering have the company on pace to continue record growth, the company said.

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

Technology vendors big and small are launching offerings that channel partners can sell.

The IT and telecommunications markets continue to turn to indirect sales for growth.

We saw new SD-WAN offerings from the recently integrated Comcast Business and Masergy. One of those targets the enterprise, and the other specifically supports reseller partners. A much-discussed remote monitoring and management provider launched two new business continuity solutions. And one of the big UCaaS providers took another step into the CCaaS space with a platform partnership.

In the meantime, Microsoft unveiled its latest version of Microsoft 11.

Scroll through the 18 images above to see the latest products and services partners can sell.

Also check out the March edition of the new services roundup.

Abnormal Security has closed a $210 million funding round led by global software investor Insight Partners.

Greylock Partners and Menlo Ventures also participated. The four-year-old company is now worth $4 billion.

Abnormal Security protects more than 5% of the Fortune 1000 and numerous notable companies. Those include Xerox, Hitachi Vantara, Urban Outfitters, Groupon, Royal Caribbean International and Auto Club Group-AAA.

In the past year, the company tripled its annual recurring revenue (ARR). It also doubled its number of employees and unveiled its next-generation email security platform.

Evan Reiser, CEO and co-founder of Abnormal Security, said the funding will allow his company to accelerate its artificial intelligence (AI) platform innovation to better protect its customers and continue its growth in Europe, Asia and Japan.

Partners to Benefit from Accelerated Customer Interest in Abnormal Security

Bertrand Yansouni is Abnormal Security’s vice president of worldwide channel sales.

Abnormal Security’s Bertrand Yansouni

“Given the significant customer pain around advanced email attacks and the massive total addressable market, our partners benefit greatly from working with Abnormal,” he said. “We expect that this announcement will only accelerate and amplify customer interest in Abnormal, which is a benefit to our partners since we are a channel-first company.”

This funding will also enable the company to aggressively invest in continued product development, Yansouni said. This directly benefits both customers and partners.

“In addition, we’ll use the funding to grow the organization, including our worldwide channel team and channel infrastructure,” he said. “This will result in more resources for our partners, with increased support for their marketing and selling efforts.”

Partners Play Central, Critical Role in Growth and Expansion

Abnormal Security‘s partners play a central and critical role in its growth and expansion plans, both in North America and internationally, Yansouni said.

“Our strategy is to be highly selective in picking the partners we work with and really invest in those partners who are investing in Abnormal,” he said. “Our partners’ first responsibility is always to their customers — to bring them innovative and positively disruptive solutions to their biggest challenges. Abnormal will use this funding to continue enhancing our AI-driven solutions and our customer support.”

Jeff Horing is co-founder and managing director of Insight Partners.

“It is clear that a new breed of cybersecurity solutions that leverage AI is required to change the game and stop the rising threat of sophisticated and targeted email attacks,” he said. “There is simply too much data for humans to analyze and determine what’s real and what’s a threat. We invested in Abnormal because it is uniquely positioned to protect organizations’ email in the cloud with its AI-driven approach. Secure email gateways can no longer reliably secure email, with many organizations having moved to the cloud and modern attacks successfully evading them. What worked 20 years, or even 10 years ago, is no longer applicable.”

eSentire channel partners now have access to the company’s new e3 partner ecosystem. e3 represents experience, expertise and eSentire.

eSentire says it is prioritizing a collaborative and flexible partner experience. Every e3 ecosystem member can excel in showing their customers they are experts in cybersecurity services.

e3 partners include global MSPs, MSSPs, VARs and technology solutions brokerages (TSBs). They receive:

• Preferential access to managed detection and response (MDR) and incident response (IR) services.
• Stable recurring revenue and business development acceleration.
• Personalized, on-demand training and sales support.

New Program with New Focus

Bob Layton is eSentire‘s chief channel officer. He said e3 focuses on the industry trends of how buyers buy.

eSentire’s Bob Layton

“We are evolving our partner program toward an ecosystem approach to partner engagement,” he said. “The e3 ecosystem will focus entirely on how we simplify security sales and deliver value to our partners as well as to their end customers. Security is an enabler, the glue. Security drives the outcome of a business objective, acting as the enabler, or the glue for organizations to move workloads to the cloud or mitigate risk.”

e3 is a “totally different approach,” Layton said. Partners are solving true business problems, not “simply covering off on infrastructure and software fulfillment.”

“With our relationships, integrations and delivery models, eSentire is at the intersection of the security buying journey,” he said. “And as such, we realized we must appeal to an entirely new set of buyers and support our partners on their buyers’ journeys that they’re not accustomed to dealing with, from boards to insurance firms, to legal and/or compliance teams, for example. We are in a unique position to further support the collaboration that buyers are looking for among security vendors. We take personal ownership over protecting our customers’ organizations and are looking for e3 ecosystem partners who are evolving their businesses along with the new buyer’s journey in the market.”

Business Leaders Looking to eSentire Channel Partners

Business leaders across multiple departments are now presenting their needs to eSentire channel partners, Layton said.

“The requirements are changing so rapidly and our partners are now asked to provide value to every part of a business enabling digital transformation, cloud migrations and cyber risk reduction,” he said. “We can help there on all fronts.”

Partners are morphing their businesses into not one of exclusive reselling and integration, but one as the trusted adviser and evolving with their clients’ business, Layton said. This can be in the form of managed services or being a consultant on what fits a client’s needs.

“Regardless of where our partners are in their partner journey, we extend eSentire’s authority in MDR, allowing them to establish themselves as an authority in MDR for their clients, fulfilling their needs, wherever they may be coming from,” he said.

Lynne Doherty is Sumo Logic’s president of worldwide field operations.

“Together with eSentire, as part of the e3 ecosystem, we are committed to delivering scalable, global solutions that drive tangible outcomes for businesses lacking the expertise to detect, investigate and remediate cyber threats quickly,” she said.