Category Archives for "Managed Services News"

Apr 05

Converge Technology Solutions Snaps Up Dasher Technologies, with More M&A to Come

By | Managed Services News

Dasher’s impressive resume and robust legacy will bolster Converge’s existing business and partnerships.

Converge Technology Solutions Corp. is buying Dasher Technologies, a Silicon Valley-based IT solutions provider. Converge has been M&A hungry; Dasher is its 19th acquisition.

Dasher brings with it a pretty impressive resume across a broad scope of industries. Perhaps the biggest feather in the deal’s cap is that Dasher is the fifth largest HPE partner in North America. Converge’s expanding cloud and managed service offerings – combined with Dasher’s robust roster of clients – is advantageous. This will allow Dasher’s new and existing clients to take advantage of cloud computing and remote working environments. The combined force of both Converge and Dasher’s teams of experts and industry partnerships will further support all clients.

Converge Technology Solutions' Greg Berard

Converge Technology Solutions’ Greg Berard

“Dasher is a key addition to the Converge team and gives us an increased presence on the West Coast to bolster our existing business and partnerships. The Dasher team brings the technical expertise, thought leadership, strong vendor partnerships and client relationships that we look for in our growing family of companies,” said Greg Berard, president of Converge Technology Solutions. “The incorporation of Dasher into the Converge organization advances the company’s 2021 focus on completing further strategic acquisitions and broadening resource development. This continued growth allows us to constantly offer our clients the best and most innovative solutions and technologies to meet their ever-changing business needs.”

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

Dasher has been a unique force in the industry since its inception. Founder and pioneer Laurie Dasher died last fall. She left behind a powerful legacy in terms of women-founded and led businesses. Considering the hurdles that women in technology face, Dasher was a remarkable business leader and advocate for channel women.

The acquisition will strengthen Converge’s managed service offerings and presence in key markets.

Apr 05

AT&T Partner Solutions Taps New Partner Exchange, Wholesale VPs

By | Managed Services News

Their predecessor recently moved to EarthLink.

AT&T Partner Solutions has appointed two leaders that bring strong IoT and 5G credentials to the table.

The carrier named Shiraz Hasan vice president of AT&T Partner Exchange and ecosystem innovation, and Jerry Gerami vice president of AT&T Wholesale Solutions.

Both appointees have served AT&T for more than a decade.

AT&T's Jerry Gerami

AT&T’s Jerry Gerami

AT&T's Shiraz Hasan

AT&T’s Shiraz Hasan

Hasan most recently worked as vice president of global and industry solutions channel marketing and operations. He also brings experience in industrial IoT. He managed AT&T’s IoT business ecosystem, which included more than 200 partners. Hasan worked at computer hardware company Gateway before coming to AT&T in 2003.

Gerami most recently worked as the AT&T vice president of mobility, IoT and 5G. He also worked at MCI Communications as regional vice president from 1993-2002.

Christopher Roy previously was vice president for both Partner Exchange and Wholesale Solutions, but he departed the company a few months ago. He now works at EarthLink as executive vice president of business services.

“I couldn’t be more thankful for the experiences and relationships, and look forward to expanding both in my new role,” he said in a LinkedIn post earlier this year.

Sarita Rao, AT&T’s president of integrated and partner solutions, praised the new hires.

“Jerry and Shiraz bring a wealth of leadership and experience, and we are excited about what the future holds for the channel,” Rao said.

Sarita rao AT&T hires

Source: LinkedIn

Rao took the helm of AT&T Partner Solutions last fall.

AT&T Partner Acquisition

TeleComp, a platinum elite partner in the Partner Exchange program, announced its purchase of Co-nexus Communications Systems. Co-nexus provides PCI and HIPAA-compliant call recording and monitoring services, utilizing its own proprietary software.

It’s TeleComp’s third acquisition in as many years. The first two purchases gave the Arkansas-based SIP and internet service provider a presence in Oklahoma, while the latest gives it a presence in Houston.

“It will allow us to better serve our existing Texas customer base as well as bring our cutting-edge enterprise technology solutions to Co-nexus’ existing customers,” said Gino Capito, TeleComp’s chief technology officer.

Co-nexus President Debra Irvin will remain with the company.

Apr 05

Converge Technology Solutions Snaps Up Dasher Technologies, with More M&A to Come

By | Managed Services News

Dasher’s impressive resume and robust legacy will bolster Converge’s existing business and partnerships.

Converge Technology Solutions Corp. is buying Dasher Technologies, a Silicon Valley-based IT solutions provider. Converge has been M&A hungry; Dasher is its 19th acquisition.

Dasher brings with it a pretty impressive resume across a broad scope of industries. Perhaps the biggest feather in the deal’s cap is that Dasher is the fifth largest HPE partner in North America. Converge’s expanding cloud and managed service offerings – combined with Dasher’s robust roster of clients – is advantageous. This will allow Dasher’s new and existing clients to take advantage of cloud computing and remote working environments. The combined force of both Converge and Dasher’s teams of experts and industry partnerships will further support all clients.

Converge Technology Solutions' Greg Berard

Converge Technology Solutions’ Greg Berard

“Dasher is a key addition to the Converge team and gives us an increased presence on the West Coast to bolster our existing business and partnerships. The Dasher team brings the technical expertise, thought leadership, strong vendor partnerships and client relationships that we look for in our growing family of companies,” said Greg Berard, president of Converge Technology Solutions. “The incorporation of Dasher into the Converge organization advances the company’s 2021 focus on completing further strategic acquisitions and broadening resource development. This continued growth allows us to constantly offer our clients the best and most innovative solutions and technologies to meet their ever-changing business needs.”

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

Dasher has been a unique force in the industry since its inception. Founder and pioneer Laurie Dasher died last fall. She left behind a powerful legacy in terms of women-founded and led businesses. Considering the hurdles that women in technology face, Dasher was a remarkable business leader and advocate for channel women.

The acquisition will strengthen Converge’s managed service offerings and presence in key markets.

Apr 05

AT&T Partner Solutions Taps New Partner Exchange, Wholesale VPs

By | Managed Services News

Their predecessor recently moved to EarthLink.

AT&T Partner Solutions has appointed two leaders that bring strong IoT and 5G credentials to the table.

The carrier named Shiraz Hasan vice president of AT&T Partner Exchange and ecosystem innovation, and Jerry Gerami vice president of AT&T Wholesale Solutions.

Both appointees have served AT&T for more than a decade.

AT&T's Jerry Gerami

AT&T’s Jerry Gerami

AT&T's Shiraz Hasan

AT&T’s Shiraz Hasan

Hasan most recently worked as vice president of global and industry solutions channel marketing and operations. He also brings experience in industrial IoT. He managed AT&T’s IoT business ecosystem, which included more than 200 partners. Hasan worked at computer hardware company Gateway before coming to AT&T in 2003.

Gerami most recently worked as the AT&T vice president of mobility, IoT and 5G. He also worked at MCI Communications as regional vice president from 1993-2002.

Christopher Roy previously was vice president for both Partner Exchange and Wholesale Solutions, but he departed the company a few months ago. He now works at EarthLink as executive vice president of business services.

“I couldn’t be more thankful for the experiences and relationships, and look forward to expanding both in my new role,” he said in a LinkedIn post earlier this year.

Sarita Rao, AT&T’s president of integrated and partner solutions, praised the new hires.

“Jerry and Shiraz bring a wealth of leadership and experience, and we are excited about what the future holds for the channel,” Rao said.

Sarita rao AT&T hires

Source: LinkedIn

Rao took the helm of AT&T Partner Solutions last fall.

AT&T Partner Acquisition

TeleComp, a platinum elite partner in the Partner Exchange program, announced its purchase of Co-nexus Communications Systems. Co-nexus provides PCI and HIPAA-compliant call recording and monitoring services, utilizing its own proprietary software.

It’s TeleComp’s third acquisition in as many years. The first two purchases gave the Arkansas-based SIP and internet service provider a presence in Oklahoma, while the latest gives it a presence in Houston.

“It will allow us to better serve our existing Texas customer base as well as bring our cutting-edge enterprise technology solutions to Co-nexus’ existing customers,” said Gino Capito, TeleComp’s chief technology officer.

Co-nexus President Debra Irvin will remain with the company.

Apr 05

Converge Technology Solutions Snaps Up Dasher Technologies, with More M&A to Come

By | Managed Services News

Dasher’s impressive resume and robust legacy will bolster Converge’s existing business and partnerships.

Converge Technology Solutions Corp. is buying Dasher Technologies, a Silicon Valley-based IT solutions provider. Converge has been M&A hungry; Dasher is its 19th acquisition.

Dasher brings with it a pretty impressive resume across a broad scope of industries. Perhaps the biggest feather in the deal’s cap is that Dasher is the fifth largest HPE partner in North America. Converge’s expanding cloud and managed service offerings – combined with Dasher’s robust roster of clients – is advantageous. This will allow Dasher’s new and existing clients to take advantage of cloud computing and remote working environments. The combined force of both Converge and Dasher’s teams of experts and industry partnerships will further support all clients.

Converge Technology Solutions' Greg Berard

Converge Technology Solutions’ Greg Berard

“Dasher is a key addition to the Converge team and gives us an increased presence on the West Coast to bolster our existing business and partnerships. The Dasher team brings the technical expertise, thought leadership, strong vendor partnerships and client relationships that we look for in our growing family of companies,” said Greg Berard, president of Converge Technology Solutions. “The incorporation of Dasher into the Converge organization advances the company’s 2021 focus on completing further strategic acquisitions and broadening resource development. This continued growth allows us to constantly offer our clients the best and most innovative solutions and technologies to meet their ever-changing business needs.”

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

Dasher has been a unique force in the industry since its inception. Founder and pioneer Laurie Dasher died last fall. She left behind a powerful legacy in terms of women-founded and led businesses. Considering the hurdles that women in technology face, Dasher was a remarkable business leader and advocate for channel women.

The acquisition will strengthen Converge’s managed service offerings and presence in key markets.

Apr 05

AT&T Partner Solutions Taps New Partner Exchange, Wholesale VPs

By | Managed Services News

Their predecessor recently moved to EarthLink.

AT&T Partner Solutions has appointed two leaders that bring strong IoT and 5G credentials to the table.

The carrier named Shiraz Hasan vice president of AT&T Partner Exchange and ecosystem innovation, and Jerry Gerami vice president of AT&T Wholesale Solutions.

Both appointees have served AT&T for more than a decade.

AT&T's Jerry Gerami

AT&T’s Jerry Gerami

AT&T's Shiraz Hasan

AT&T’s Shiraz Hasan

Hasan most recently worked as vice president of global and industry solutions channel marketing and operations. He also brings experience in industrial IoT. He managed AT&T’s IoT business ecosystem, which included more than 200 partners. Hasan worked at computer hardware company Gateway before coming to AT&T in 2003.

Gerami most recently worked as the AT&T vice president of mobility, IoT and 5G. He also worked at MCI Communications as regional vice president from 1993-2002.

Christopher Roy previously was vice president for both Partner Exchange and Wholesale Solutions, but he departed the company a few months ago. He now works at EarthLink as executive vice president of business services.

“I couldn’t be more thankful for the experiences and relationships, and look forward to expanding both in my new role,” he said in a LinkedIn post earlier this year.

Sarita Rao, AT&T’s president of integrated and partner solutions, praised the new hires.

“Jerry and Shiraz bring a wealth of leadership and experience, and we are excited about what the future holds for the channel,” Rao said.

Sarita rao AT&T hires

Source: LinkedIn

Rao took the helm of AT&T Partner Solutions last fall.

AT&T Partner Acquisition

TeleComp, a platinum elite partner in the Partner Exchange program, announced its purchase of Co-nexus Communications Systems. Co-nexus provides PCI and HIPAA-compliant call recording and monitoring services, utilizing its own proprietary software.

It’s TeleComp’s third acquisition in as many years. The first two purchases gave the Arkansas-based SIP and internet service provider a presence in Oklahoma, while the latest gives it a presence in Houston.

“It will allow us to better serve our existing Texas customer base as well as bring our cutting-edge enterprise technology solutions to Co-nexus’ existing customers,” said Gino Capito, TeleComp’s chief technology officer.

Co-nexus President Debra Irvin will remain with the company.

Apr 05

Converge Technology Solutions Snaps Up Dasher Technologies, with More M&A to Come

By | Managed Services News

Dasher’s impressive resume and robust legacy will bolster Converge’s existing business and partnerships.

Converge Technology Solutions Corp. is buying Dasher Technologies, a Silicon Valley-based IT solutions provider. Converge has been M&A hungry; Dasher is its 19th acquisition.

Dasher brings with it a pretty impressive resume across a broad scope of industries. Perhaps the biggest feather in the deal’s cap is that Dasher is the fifth largest HPE partner in North America. Converge’s expanding cloud and managed service offerings – combined with Dasher’s robust roster of clients – is advantageous. This will allow Dasher’s new and existing clients to take advantage of cloud computing and remote working environments. The combined force of both Converge and Dasher’s teams of experts and industry partnerships will further support all clients.

Converge Technology Solutions' Greg Berard

Converge Technology Solutions’ Greg Berard

“Dasher is a key addition to the Converge team and gives us an increased presence on the West Coast to bolster our existing business and partnerships. The Dasher team brings the technical expertise, thought leadership, strong vendor partnerships and client relationships that we look for in our growing family of companies,” said Greg Berard, president of Converge Technology Solutions. “The incorporation of Dasher into the Converge organization advances the company’s 2021 focus on completing further strategic acquisitions and broadening resource development. This continued growth allows us to constantly offer our clients the best and most innovative solutions and technologies to meet their ever-changing business needs.”

Keep up with the latest channel-impacting mergers and acquisitions in our M&A roundup.

Dasher has been a unique force in the industry since its inception. Founder and pioneer Laurie Dasher died last fall. She left behind a powerful legacy in terms of women-founded and led businesses. Considering the hurdles that women in technology face, Dasher was a remarkable business leader and advocate for channel women.

The acquisition will strengthen Converge’s managed service offerings and presence in key markets.

Apr 05

Study Shows COVID-19’s Impact on Women in Tech ‘Devastating’

By | Managed Services News

The leading cause of burnout? Male bosses.

A report published by global nonprofit Girls in Tech shows that COVID-19’s impact on women in technology has been “devastating.” Particularly alarming, according to the report’s authors, is the high rate of burnout among working women with male bosses.

Girls in Tech's Adriana Gascoigne

Girls in Tech’s Adriana Gascoigne

“The results from our study were abundantly clear: Women in technology are burned out from COVID-19,” said Adriana Gascoigne, founder and CEO of Girls in Tech. “Organizations must realize this is at crisis level.

“We were particularly stunned to learn the impact a supervisor’s gender had on women’s burnout rate,” she added. “We call upon organizations to acknowledge this disparity, dig deeper to better understand the issue and take real, meaningful action toward positive change.”

The 2021 study, “The Tech Workplace for Women in the Pandemic,” examines how Girls in Tech members nationwide are coping during the COVID-19 pandemic. It found that male bosses are burning women out at a much higher rate than female bosses.

Click through the slideshow above for highlights of the study’s findings.

Apr 05

The CF List: 20 UCaaS Providers You Should Know

By | Managed Services News

Zoom’s meteoric rise prompted other venders to improve their offerings.

The ongoing COVID-19 pandemic and the accelerating work-from-anywhere model have dramatically impacted UCaaS providers during the past year.

UCaaS providers raced to keep up with skyrocketing demand for remote work solutions. And major market shake-ups included M&A and strategic partnerships to expand into new territories.

This is our first annual “CF List,” and the fourth if you count our previous CP lists focused on UCaaS providers. Analysts and other experts share their views on what it takes to succeed with the technology. It includes an updated list and fresh views on changes in the competitive landscape.

According to Grand View Research, the global UCaaS market should exceed $210 billion by 2028. It should sustain a compound annual growth rate (CAGR) of nearly 24% from 2021-2028. Moreover, the growing preference for combining UC and IoT should open new growth opportunities for the market.

Forrester's Jay McBain

Forrester’s Jay McBain

“From the stratospheric rise of Zoom, to the shift to marketplaces and product-led growth models, 2020 will have left a significant and lasting impact on the UCaaS and CCaaS markets,” said Jay McBain, principal analyst of channel partnerships and alliances at Forrester.

Raul Castanon is senior research analyst with 451 Research, part of S&P Global Market Intelligence.

451 Research’s Raul Castanon

“Organizations are looking to maintain travel restrictions, extend work-from-home (WFH) policies and reduce their office environment footprint even as they begin their transition back to the office,” he said. “These factors are influencing market requirements for UCaaS, leading vendors to adapt their product and go-to-market strategies to address the requirements of the post COVID-19 workplace. The need to support a distributed workforce is raising the bar, redefining who the successful, cutting-edge providers are, with those that differentiate based on addressing the requirements of a hybrid/remote workforce, including security and privacy capabilities such as end-to-end encrypted communications, emerging as key players.”

All UCaaS Providers Have Good Stories

Jon Arnold is principal of J Arnold & Associates. He said it’s a good time to be a UCaaS provider. That’s because “every company I brief with has a good story to tell.”

Arnold, Jon_J Arnold and Associates

J Arnold & Associates’ Jon Arnold

“No one is saying, ‘Oh the market stinks; we’re losing money and we don’t know if we’re going to make it,” he said. “And we talk to a lot of companies.”

To be successful, a provider has to have solid video and voice capabilities, Arnold said.

“Zoom had such a huge impact that all of the other collaboration vendors, particularly Microsoft and Cisco, and even Avaya and Mitel. really upped their video game because now they found themselves chasing Zoom rather than them being chased,” he said. “So this idea of what’s going to be cutting-edge is you’ve got to keep adding more and more features to the video experience. And clearly you saw that from all the big vendors as 2020 went on. So all of their announcements and certainly a lot of their acquisitions were built around making the video experience better. And normally. innovations take a long time. But in the course of a year, they’ve probably gone through two or three iterations of new rounds of features.”

Based on feedback from analysts and experts, and recent news reports, we’ve compiled a list, in no particular order, of 20 UCaaS providers that are making the most of the competitive landscape and charting success. The list offers a mix of well-known providers as well as lesser-known companies that are making big strides in UCaaS. There also are some shake-ups on the list due to M&A and strategic partnerships since our last list.

Scroll through our slideshow above to see who made the cut this year.

Apr 05

AT&T Partner Solutions Taps New Partner Exchange, Wholesale VPs

By | Managed Services News

Their predecessor recently moved to EarthLink.

AT&T Partner Solutions has appointed two leaders that bring strong IoT and 5G credentials to the table.

The carrier named Shiraz Hasan vice president of AT&T Partner Exchange and ecosystem innovation, and Jerry Gerami vice president of AT&T Wholesale Solutions.

Both appointees have served AT&T for more than a decade.

AT&T's Jerry Gerami

AT&T’s Jerry Gerami

AT&T's Shiraz Hasan

AT&T’s Shiraz Hasan

Hasan most recently worked as vice president of global and industry solutions channel marketing and operations. He also brings experience in industrial IoT. He managed AT&T’s IoT business ecosystem, which included more than 200 partners. Hasan worked at computer hardware company Gateway before coming to AT&T in 2003.

Gerami most recently worked as the AT&T vice president of mobility, IoT and 5G. He also worked at MCI Communications as regional vice president from 1993-2002.

Christopher Roy previously was vice president for both Partner Exchange and Wholesale Solutions, but he departed the company a few months ago. He now works at EarthLink as executive vice president of business services.

“I couldn’t be more thankful for the experiences and relationships, and look forward to expanding both in my new role,” he said in a LinkedIn post earlier this year.

Sarita Rao, AT&T’s president of integrated and partner solutions, praised the new hires.

“Jerry and Shiraz bring a wealth of leadership and experience, and we are excited about what the future holds for the channel,” Rao said.

Sarita rao AT&T hires

Source: LinkedIn

Rao took the helm of AT&T Partner Solutions last fall.

AT&T Partner Acquisition

TeleComp, a platinum elite partner in the Partner Exchange program, announced its purchase of Co-nexus Communications Systems. Co-nexus provides PCI and HIPAA-compliant call recording and monitoring services, utilizing its own proprietary software.

It’s TeleComp’s third acquisition in as many years. The first two purchases gave the Arkansas-based SIP and internet service provider a presence in Oklahoma, while the latest gives it a presence in Houston.

“It will allow us to better serve our existing Texas customer base as well as bring our cutting-edge enterprise technology solutions to Co-nexus’ existing customers,” said Gino Capito, TeleComp’s chief technology officer.

Co-nexus President Debra Irvin will remain with the company.

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